Regional Manager - Operations Frimley, England
Job description
We are delighted that you're thinking about a career with SGS!
We currently have an exciting opportunity at SGS for a Regional Manager to join our highly successful certification division.
SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 95,000 employees, we operate a network of more than 2,400 offices and laboratories around the world.
We aim to be the most competitive and the most productive service organization in the world. Our core competencies in inspection, verification, testing and certification are being continuously improved to be best-in-class. They are at the heart of what we are.
Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism. Respect, Sustainability and Leadership
- Job Title: Regional Manager
- Job Type: Permanent
- Location: Frimley, Camberley- office based
- Hours: 37.5 hours per week
- Salary: Competitive Salary + plus company car
Benefits / perks:
- 20% annual bonus (discretionary and subject to eligibility criteria)
- Private Medical Cover
- 4-8% matching company pension contributions
- 4x Life Assurance
- Birthday Leave Scheme
- Enhanced maternity/paternity and adoption pay
- Length of Service Awards
- Health & Wellbeing initiatives
- Christmas Vouchers.
As Regional Manager you’ll be responsible supporting the achievement of revenue for the Certification Regions, local contribution and Debt targets whilst adhering to technical and operational requirements for the region. You'll also be responsible for existing clients’ proposals generation, scheduling, auditor management and post audit activities within the region.
- Regional revenue, P&L, local contribution, Debtor targets, management of debt and associated costs to achieve this.
- Support the Operations Manager achieve agreed strategic targets and objectives as identified in the appraisal process
- Ensure adherence to local and global processes and procedures
- Manage the day to day operations to ensure that client requirements are met.
- To support and liaise with Key Accounts Management to fulfil the customer expectations
- Responsible for supporting the needs and requirements including being point of escalation to maintain client satisfaction and to drive improvements as required.
- Working with sales as required to ensure regional / product sales strategy from new and existing business and effectively deliver same operationally.
- Responsible for recruitment identification, retention and annual appraisals of auditors and support staff
- Training and Development of new and existing auditors in line with Business needs
- To manage and maintain auditors training, development training plans and competence to deliver the contracts for the region.
The successful candidate will have operational management experience including people management.
- Experience in customer communications
- Experience working in a fast-paced environment
- Ability to prioritise workload
In addition to the above you’ll also need to demonstrate the following;
- Lead Auditor status (desirable)
- Degree level education or equivalent
- Registered Lead Auditor with IRCA (desirable)
- Be self motivated, flexible, and have excellent time management/planning skills
- Willing to travel
Additional Information
APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
