Job description
London Heathrow
Permanent
Competitive
16-06-2023
Job Details
Hours: 37.5 per week, Monday to Friday
Location: Hybrid remote working with 3 days a week in the office London Heathrow / Dnata City East
Contract: Permanent
Closing Date: Friday 16 June 2023
In a nutshell
In this role you will manage the commercial aspects of the cargo operation on behalf of Virgin Atlantic Cargo. Establishing and nurturing key customer relationships, overseeing sales and account management processes, and ensuring revenue and volume targets are consistently met.
This is a fantastic opportunity to join a small but passionate team focused on delivering an exceptional customer experience in an exciting, fast-paced industry where no two days are the same. Virgin Atlantic Cargo is a £200m business connecting retailers, manufacturers, and growers with their consumers worldwide. We are a 'business within a business' passionate about contributing towards Virgin Atlantic's overall revenue. Our teams across the globe are the crucial ingredient in separating us from the rest, building our reputation for excellence and outstanding service delivery.
Day to day
- Ensures the sales process is focused on actively seeking and maintaining current and additional sources of revenue.
- Update the Account Managers on any product/service changes and sales opportunities.
- Support the import sales effort in terms of service scope, quality and customer relationships.
- Creates and implements sales and marketing plans. Ensuring the sales policies align with the strategic commercial direction of the Cargo division.
- Constantly monitors and ensures local volume and yield targets are achieved.
- Implement a pricing strategy to ensure that Virgin Atlantic Cargo remains competitive in the market and maximises revenue at all times.
- In conjunction with Head Office (Marketing) and the VP of Sales, you'll be responsible for the local planning, organising and effective measurement of promotional activities in the region
- Maintain a close working relationship with commercial functions to ensure the sales strategy for the region will maximise revenue and contribution for the sales territory.
- Ensures all joint venture sales activity with Delta follows agreed strategy and protocols.
- Monitor call plans to ensure Account Managers have efficient levels of customer contact.
- Provide coaching & mentoring to team members
- Manages the departmental overhead budget, and provide input into the territory's annual and re-forecast revenue budgets.
About you
Do you have proven cargo experience in either air cargo or logistics? Are you a trusted leader with the ability to communicate and influence at all levels? Then this could be the role for you!
Alongside the above, we're looking for the following to be successful in your application:
- Good working knowledge of setting and monitoring budgets.
- Proven track record in planning and prioritisation of tasks.
- Ability to understand and work within different cultures/environments.
- Excellent relationship-building skills
- Results focused with strong influencing skills
- Excellent communication, presentation and interpersonal skills
- Comfortable taking calculated risks and making decisions under pressure.
- Ability to conceptualise the multi-dimensional characteristics of the cargo trading environment
- Excellent knowledge of local cargo market dynamics, practices and conventions
Does the above sound like you? Do you want to join us on our journey to become 'most loved'? Then we'd love to hear from you!
Be yourself
Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we've got your individual considerations covered.
Virgin Atlantic
https://careersusa.virgin-atlantic.com/
Crawley, United Kingdom
Shai Weiss
$2 to $5 billion (USD)
5001 to 10000 Employees
Company - Private
Airlines, Airports & Air Transportation
1984