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Refuge Housing Assistant

What you’ll be doing

We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse.

The role will provide range of practical housing and administrative provision within a supported housing environment. The role is the first point of contact for the SafeNet refuge located in Oldham and will ensure emergency access to accommodation for women, men and children through a concierge function.

You can find more details on the role and key deliverables in the Role Profile.

What you will get in return

• The opportunity to make a real difference to people’s lives
• 25 days holiday + 8 Bank Holidays
• A fabulous wellbeing programme
• Be part of a values lead culture
• Quality learning and development opportunities
• Join a unique and diverse group of companies with growth ambitions
• Internal training and development courses plus opportunity to gain professional qualifications
• Excellent benefits including, access to private healthcare insurance, health cash plans, free eye tests, cycle to work scheme, retail discounts (including leisure, gym, food and more) and much more!

There are so many more benefits to working for SafeNet and the Calico Group, too many to mention! Calico has a reputation both locally and nationally as an employer of choice, ranked 2nd in the “Inclusive top 50 UK Employers list” – an achievement we are exceptionally proud of.

What you’ll need to be a success

• Experience of working within a customer service or administrative role.
• Knowledge and understanding of the diverse and additional needs of refuge residents.
• The ability to confidently liaise with other parties.
• The ability to think clearly and act appropriately in a dynamic and pressured environment.
• Excellent time management and organisational skills working on own initiative and within a multi-disciplinary team.

Ready to apply?

If you think you have everything we're looking for in a Refuge Housing Assistant then we'd love to hear from you.

About SafeNet

SafeNet is an innovative value led charity empowering people to live free from domestic abuse through the provision of fair, inclusive and compassionate support services. Every day, we support those who reach out to us to live increasingly positive, safer, and healthier lives. We have a shared purpose as part of the Calico Group to make a real difference to people’s lives.

We are at the forefront of promoting safe healthy relationships and the conditions for productive and positive futures. SafeNet deliver innovative and life-changing services to support over 500 victims and survivors each year. We are based in Burnley, Lancaster, Rochdale, Bury, Preston, Pendle and Oldham.

Each part of the Calico Group has its own specialism and expertise but the “One Calico” vision is to help people to build a better future, whatever their background and wherever they are in their life’s journey

Calico are committed to equality of opportunity for all staff and wish to be representative of the communities in which we work. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Offers are subject to an enhanced DBS check. Successful candidates will undertake a 5-day Induction Programme prior to starting employment. This Induction Programme is Mandatory, and all new employees must attend the programme. You will be paid a flat rate for attending these days.

This post is open to women only. Section 7 (2) (e) of the Sex Discrimination Act 1975 applies. SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.