Recruitment & Marketing Assistant Trowbridge, England
Job description
Company description
Web Usability is a small user experience (UX) agency based in Holt, Wiltshire. We work with a wide variety of public and private sector organisations to help them understand the needs of their users and develop digital services that meet these needs.
We do this in a number of ways but principally by conducting one-to-one interviews with members of the public, where we watch them using a website in order to identify areas for improvement.
Being a small business, you will be a vital part of the team and we are looking for someone who is willing to get stuck in and have a good time.
Job description
Job Overview
We are seeking a self-starter to join our small but perfectly formed team on a full time basis to support with the recruitment of research participants and marketing activities. This is a 9 month fixed term contract to cover a maternity leave but with the potential to be extended for the right person.
This role is highly flexible - we believe in the importance of fitting work around your life. This means you work the hours that suit you, as long as the work gets done. The role is primarily home-based but we do spend at least one day a week in our beautiful studio at The Glove Factory in Holt so we can have some much needed face-to-face time. As a result, we require someone who lives a commutable distance from our offices.
Responsibilities and Duties
Primary responsibility: Tester recruitment and management:
- Recruitment of research participants from our database, social media and other online and offline sources as required
- Management of research participants including scheduling of sessions, session reminders and payment of incentives
- Management of our tester database, ensuring it is kept up to date and well stocked with potential new participants
Secondary responsibility: Marketing support
- Manage and develop our Linkedin channel
- Content creation for our website and social media, including blog writing
- Stay on top of new trends and developments in the UX world
This is a role that can grow to suit the successful candidate. Above are the core responsibilities, however, there is also the opportunity to get involved in conducting UX testing, managing projects and analysing research outcomes.
Skills and experience
Essential
- Educated to degree level or similar life experience
- Strong people skills - we spend a lot of time talking to people, be it clients or research participants, so we need someone who is personable and confident talking to a wide range of different types of people
- Good copywriting skills – we need someone who can write engaging content that will appeal to our customers
- Plenty of initiative – there will be no micromanagement in this role and we expect our staff to be able to come to us with solutions rather than problems
- Good IT skills – we will provide training in the specific requirements of the role but need someone who is comfortable with the digital world
- Someone who works well in a small team
- Someone who is happy working from home primarily
Nice to have
- Experience of running social media campaigns, both paid and organic (especially Linkedin and Facebook)
- An interest in how people interact with technology and digital user experience
Salary and benefits
- £25,000 p.a
- 20 days paid holiday + Bank Holidays & time off between Christmas and New Year
- 5% contributory pension
- Company lunch once a week courtesy of the Field Kitchen at the Glove Factory Studios
- Flexible working hours
This position will be based primarily from home, however, you will be required to attend at least one team day a week at our office, located at the Glove Factory Studios in Holt.
The successful applicant will be provided a remote working set up including a laptop.
We are looking for someone to start this 9 month Fixed Term Contract in September 2023. We will be reviewing applications on a rolling basis.
If you are interested in applying for this position, please get in touch with Lucy Collins by emailing a CV and Covering Letter to [email protected] explaining why you think you are right for this role.
Job Types: Full-time, Contract
Contract length: 9 months
Salary: £25,000.00 per year
Benefits:
- Casual dress
- Company pension
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: Hybrid remote in Trowbridge
