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Job title:

Job Description

Recruitment Consultant

Location:

Home or Mobile Working

Reports to:

Head of Recruitment

Other regular relationships:

Other internal departments, Candidates, Employers, External Service Providers

Purpose of the role

To provide an end to end recruitment service to candidates and employers through consulting with employers including providing advice on the current job market, filling jobs with suitable candidates and selling the value of the Step Ahead service. Building strong relationships with employers, taking vacancies, registering candidates and working with internal colleagues to ensure the employer is provided with a service that results in sustained job outcomes

Primary Responsibilities:

To ensure the following:

• Proactively seek out and develop new business opportunities and sell the Step Ahead service to employers that have jobs that match Step Ahead’s business goals
• Create and sustain strong employer and other stakeholder relationships through the provision of consultancy advice on job and candidate markets
• Ensure agreed targets across contracts are met or exceeded for candidate registration, attendance on training, job placement and sustainment's
• Obtain prescribed evidence of job placements from employers at the earliest opportunity
• Ensure the maintenance of appropriate employer, job and candidate records in line with all relevant requirements and using the company systems and processes
• Sell the value of the Step Ahead provision to candidates
• Fully register and work with candidates to understand their requirements and match to suitable jobs
• Provide CV, interview and general career advice as needed
• Understand the requirements of all relevant contracts
• Ensure compliance requirements are met promptly and accurately
• Work effectively with other departments to achieve overall results
• To obtain an IAG Level 2 qualification, funded by the company, within a stipulated timeframe
• To at all times lead by example, proactively promoting the Step Ahead Values, Corporate Mission and Customer Service Rules
• Any other duties required which fall within the level and scope of the post.

Skills and Experience

• A strong background in sales, recruitment or business development

• Well-developed sales skills to facilitate the development of strong relationships with employers and other stakeholders

• An ability to work to deadlines and be flexible to changing requirements
• Excellent written and verbal communication skills

• The ability to communicate effectively with people from a wide age range, background and ability
• The ability to overcome objections and be persistent
• Excellent time management and organisational skills
• A passionate desire to succeed and build a successful career

• A self starter who can work effectively within a team who are all working remotely
• The scope to travel to the contract areas when required

General Responsibilities

• To fully utilise all Step Ahead systems as required by the role
• To operate at all times in line with Step Ahead Processes & Procedures and Employee Code of Conduct;
• To adhere at all times to all relevant legislation, and to record and report any breaches in legislation relating to;
• Employment Agencies Act
• Health and Safety legislation
• Sex Discrimination legislation
• Race Discrimination legislation
• Disability Discrimination legislation
• Immigration legislation
• Working Time Regulations
• To effectively communicate with the other staff members and work as part of the team ensuring the continued teamwork within the Company
• To monitor personal progress and performance on a continuous basis making every effort possible to meet targets
• To focus on developing strengths and overcoming development areas; actively participate in agreed personal development opportunities
• To willingly perform all other duties which are reasonably expected of you

Personal responsibilities:
To ensure the following:

• That you always present a professional image, both in the office and to clients and to be an ambassador for the company by demonstrating the company values
• That you follow the correct processes and understand the consequences of failing to do so
• That you actively share responsibility with the Directors and Managers for the success of the company
• That you treat all colleagues fairly, working according to the principles of equal opportunity as outlined the Employee Handbook
• That you are willing to work in excess of usual working hours when the balance of the company’s work or allocated responsibilities requires this. We do not expect excessive working hours, rather we require flexibility when there is a clear benefit to the company
• That you are compliant with all legal requirements relevant to your role

Team participation responsibilities:
To ensure the following:

• That you understand, question where appropriate, and agree the Team Objectives, KPIs and your own Personal Objectives;

• Can explain the expectations of your role and the measures of success
• Attend one-to-one reviews and Appraisal meetings on a regular basis to ensure your individual objectives are clear and up-to-date
• Help and support new staff into their new role as appropriate

• That you comply with all Step Ahead processes and procedures to ensure that personal, team and company performance targets are maintained
• That your own time is effectively managed through production of weekly work plan

• That you take ownership of work and contribute to making decisions

• That problem solving and creative thinking are actively applied to maximise opportunities

• That you are a team player by supporting your colleagues as appropriate
• That you seek to continuously improve performance by learning and developing new skills and keeping up to date with latest developments in the sector
• That you undergo appropriate levels of coaching, development and support when needed; helping to identify your own:

• Development needs
• Development activity
• Expectations as a result of the development activity
• Actions to support the development activity
• Performance against business objectives as a result of the development activity
• That ideas and suggestions for improving performance are provided.

Notes for job holder: This job description states the key elements of your role, the contents, whilst perhaps appearing simplistic, place significant expectations on you. You should therefore ensure they are understood prior to your agreeing to this job description. This job description does not prescribe how the job should be done, that is what you bring to the job. The company’s primary interest is in your fulfilling the agreed role and very much the attainment of the principal responsibilities. Other tasks may be assigned to you and you will be expected to execute them alongside your primary role.