recruiting coordinator Chesterfield, England
Practice Plus Group
Full Time
Chesterfield, England
20900 - 12.04 GBP ANNUAL Today
Job description
About The Role
Where your work helps shape the healthcare of tomorrow
Working as a member of the private patient team to provide a comprehensive customer service role, ensuring that all patients are dealt with in a professional, courteous and empathetic manner. The role will see patients followed throughout the entire pathway, building relationships and rapport to ensure a seamless experience.
You will be the main point of contact for private pay and insured patients throughout their pathway from first appointment through to discharge, providing excellent customer service and building rapport with patients to ensure their experience is
You will be the main point of contact for private pay and insured patients throughout their pathway from first appointment through to discharge, providing excellent customer service and building rapport with patients to ensure their experience is
positive. Providing advice in all matters relating to the patient’s appointments and keep them up to date during every step
of their journey, both in person and over the telephone.
Working day/hours for this role will be Monday - Friday either 8-4 or 9-5
About You
You will be an excellent communicator with:
- Strong organisational and administration skills
- Excellent telephone manner and verbal and written communication skills.
- Experience in a customer service or bookings role that involved a high volume of telephone calls
- Having experience working within a similar setting would be an advantage
- A sincere desire to be part of a team that takes great pride in helping patients
What you can expect in return
- An extensive range of wellbeing and lifestyle benefits
- Being part of a friendly and supportive team
- The support you need to grow in your role and continue your professional development
- Increase days of annual leave with years of service
About Us
From ear, nose and throat treatments, to foot and ankle surgery, here at Practice Plus Group, the secondary care we provide is second to none. The consistently high CQC ratings our hospitals and surgical centres receive bear testimony to that. And our success is all down to the care, skill and commitment shown by our teams across the UK.Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. It’s a chance to be part of an agile and innovative healthcare company that’s determined to help our partners introduce new ideas and new ways of working. And it’s an opportunity to pursue a rewarding career as a key member of a caring team.
If you have any questions, contact [email protected]
We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.
Applicants must have the right to work in the UK.
Practice Plus Group
www.practiceplusgroup.com
Reading, United Kingdom
Jim Easton
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Healthcare Services & Hospitals
1982
