Recpetion/Admin

Recpetion/Admin Wembley, England

Operose Health
Full Time Wembley, England 10 GBP HOURLY Today
Job description

Operose Health are leaders in digital-first primary care providing high quality, accessible and resilient NHS services for our patients. We currently serve over 600,000 patients across 66 GP practices and in community services in ten locations.

We are proud to be an accredited Living Wage employer.
Job Description
Location: Wembley
  • Responding to patient queries and liaising with the wider primary care team.
  • Managing appointment requests and signposting patients to our range of services.
  • Maintaining patient records and maintaining patient confidentiality.
  • Utilising other information systems to support efficient workflow processes.
  • Emailing, scanning and coding clinical correspondence.
  • Processing prescription requests in a timely manner.
  • Supporting patient health promotion recall campaigns.
  • Encouraging uptake of our digital tools to support patient self-care.
  • Taking part in all mandatory training, annual appraisal and continued education, learning and development.
  • The ability to communicate with a wide range of people in a kind, professional and caring way.
  • Work effectively with colleagues as part of a team.
  • A willingness to learn and progress with a ‘can do’ attitude.
  • Previous experience of working in the NHS is welcome but not essential.
  • Effective IT skills are an advantage.
NB: While knowledge of GP practice systems is desirable, training will be available.
Candidates will need to be comfortable with a flexible approach to tasks and be proactive in solving problems. They must be able to engage positively with patients and colleagues.
Candidates will also be supported to use the latest technology, including our own digital apps to connect with patients.

To be considered for this exciting role you must have:
  • Reception or customer care experience is essential
  • The person must be an excellent communicator both spoken and written
  • Must have PC skills will be able to use basic Word, Excel and e-mail
  • Must be able to work within processes/procedures

In return for your commitment, Operose Health offers:
  • Pay rates always above the national or London Living Wage - that means a minimum of £10 per hour nationally and £11.15 per hour in London in 2022.
  • 27 days holiday a year (plus bank holidays) minimum for full-time staff.
  • NHS Pension scheme.
  • Annual pay review for all staff. A comprehensive induction programme.
  • Continuous training and development.
  • A range of other exciting employee benefits such as discount cards, cycle to work schemes, travel season ticket loans and employee wellbeing services.
As a healthcare organisation, we encourage all colleagues to be fully vaccinated against COVID-19. Therefore, it is likely this role will be subject to the legal requirement to be fully vaccinated against COVID-19.
If this sounds like you, do not hesitate to apply today!

Recpetion/Admin
Operose Health

www.operosehealth.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
Related Jobs

All Related Listed jobs

Swindon - West Swindon Asda - Over 18 - Late Evenings - Full Time
McDonald's Limited Swindon, Wiltshire, South West England, England Today

As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs.

Childcare Playworker
Connect 2 Out of School Care Services Glasgow, Scotland 11.1 GBP HOURLY Today

Hours required: 2.30 - 6pm during term time and up to 35 hours per week between 8am and 6pm during school holiday periods. Job Types: Part-time, Permanent.

receptionist
Maxwell Richards Paddington, England 22880 - GBP HOURLY Today

Hotel Reception / Reservations
£11 per hour
Paddington Based
Must have hotel Opera...

Head Housekeeper
Premier Inn Birmingham, England 11.66 GBP HOURLY Today

Immediate start, experience of shift leadership required. Up to 11.66 per hour. 30 a week weekend availability required.

BGSC Service Management
Barclays Knutsford, England 43935 - 67000 GBP ANNUAL Today

Being the point of contact in relation to services from BGSC, critically evaluating all proposals. Applying a commercial lens to all engagement with all service