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The department deal with pursuing subrogated recoveries on behalf of a number of insurer clients and this is a new role in our post-litigation team. The purpose of the role is to effectively manage a portfolio of Delegated (DA) litigated cases where no defence has been received to ensure that damages and costs are recovered and in appropriate cases judgment is requested in a timely manner and if necessary referred to enforcement. In addition there will be a small allocation of liability admitted vehicle damage only claims, to allow for training in respect of handling defended claims and a progression route therein.

Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved

Effective management of the litigation process to ensure KPI’s and SLA’s are achieved:

o Adhering to all Court deadlines
o Drafting of court documents
o Applying for judgment where applicable
o Negotiation of quantum and settlement on appropriate cases
o Ensuring prompt payment of damages and costs by the Defendant
o Instructing enforcement

Effective use of the case management system to ensure:

o Reserving and all other key information is accurate and updated in a timely manner
o Critical dates are met
o All actions/strategies are documented by way of a file note
o All documents in the history are clearly labelled
o All relevant client MI populated to ensure case position correct in data exchanged

Delivering quality work, as a minimum meeting audit benchmark standards

Driving own personal development

Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale

Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch
Primary location for this role is 2, The Parklands, Bolton
Role is a hybrid/remote role with attendance in the Bolton office only compulsory on a Tuesday

Experience of working in a legal environment or from a legal academic background

Preferable experience of quantum negotiations or knowledge of tort law

Demonstrate experience of and the ability to:

o Work to set deadlines
o Deal with calls and enquiries from customers, suppliers and/or the public
o Organise and prioritise their workload using a cases management system
o Work as part of a team

IT literate: proficient in use of Microsoft Office packages (Excel and Word)

Excellent listening and verbal communication skills

Ability to remain calm under pressure

Ability to take constructive feedback and set personal goals for continuous improvement.

Values
Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

Keoghs values
We listen, are down to earth and supportive
We work together towards a common goal
We’re friendly with a can do attitude
We care about our clients
We evolve

Permanent

Credit Hire and Recoveries

Recoveries Bolton

Keoghs Bolton Parklands

09 May 2023