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Overview of role

**Please Note, This is a zero hours position covering holidays and sickness and may involve working Saturdays**

Are you a people person who enjoys making customers feel valued and welcome? Are you organised and able to juggle multiple tasks at once? If so, you’ll be a perfect fit at Jardine Motors Group.

We love people who value exceptional customer experiences, in the same way that we do. We’re committed to providing our customers with the highest level of service, which is where you come in. As a Receptionist in one of our state-of-the-art dealerships, you’ll be the face of JMG and often the first point of contact when a customer starts their journey with us.

Jardine Motors Group represents 13 premium and luxury car brands across more than 50 locations in the UK. Our culture has earned us a place in the Inclusive Top 50 UK Employers list, and we’re proud to prioritise outstanding customer experiences above all else.

Duties, Responsibilities & Person Specification

Why should you work for us?

• We grow our own talent! To help you unlock your full potential and progress your career, we provide you with training and development opportunities tailored to your goals and ambitions.
• We work with some of the most innovative, premium and luxury brands in the Automotive world, giving you the opportunity to work amongst iconic cars and highly skilled, passionate teams every day.
• Everyone is welcome! We’re committed to building an inclusive culture and diverse workforce. We’re proud of our culture where all colleagues can feel comfortable to bring their true selves to work and thrive in an environment removed of stereotypes and bias.
• We have a generous benefits package including 33 days holiday (including bank holidays), plus you’ll never have to work on your birthday. You’ll also have access to a great pension, reward savings, and much more.
• When we say we care about your wellbeing, we mean it. You’ll have access to a fantastic employee assistance programme which includes mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting) across our business should you ever need to talk to someone confidentially.

What you’ll bring to the role

• Give a professional and warm welcome to every customer as soon as they walk through the door.
• Strive for exceptional service by understanding each customer’s needs and providing a seamless experience, offering assistance and refreshments whenever needed.
• A high standard of organisation and attention to detail, ensuring customer-facing areas are kept clean and tidy at all times and meeting rooms are replenished with food and beverages as required.
• Handle any customer complaints with empathy and professionalism.