Job description
About the Role
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.
The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
Duties include:
- Photocopying documents
- Filing
- Scanning
- Answering the telephone in a professional manner
- Greeting relatives and visiting professionals
- Other general administrative duties
Our Benefits
In return, you will receive a competitive salary package plus:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Recommend a friend – up to £750
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
- Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
Parkview House Care Home
Parkview House is an established, purpose-built care home offering elderly residential and dementia care. A professional team has furnished the Home to an exceptionally high standard, providing elegance and comfort. The “home from home†feel at Parkview House is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care. Resident’s rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Parkview House a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time. Activities are an integral part of the resident’s well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies. The dining experience at Parkview House boasts fine home cooking by a professional Chef who has created a menu to reflect the interests and tastes of the discerning residents. Respite care at Parkview House is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.