Job description

Receptionist - The Wilmslow Hospital

Receptionist
Location: The Wilmslow Hospital
Full time 37.5 Hours per week Monday to Sunday,

Shifts can be between: 6am to 2pm / 8am to 4pm / 10am to 6pm / 11am to 7pm / 12pm to 8pm / 1pm to 9pm
Salary Range: Starting From 19,000 dependent upon skills and experience + fantastic benefits

About the Role

Receptionist is to provide a full range of administrative/receptionist duties for The Wilmslow Hospital in order to support the department/unit to deliver an excellent service to all our stakeholders. Receptionist ensures the smooth and efficient running of all outpatient clinics, day case and inpatient admissions.

Duties:

• Meet and greet patients, visitors, consultants and staff and deal with their enquiries efficiently and professionally
• To receive telephone queries and communicate via e-mail, both internally and externally in an acceptable time frame
• Maintain the ward diary and keep it up to date
• Update and maintain knowledge of hospital services/facilities relevant to the unit
• Ensure all outpatient clinic lists have been received timely and the diary is kept up to date
• Admit and discharge patients on relevant systems
• Add booking forms and pre admit unplanned admissions
• To make bookings for consultant appointments and clinical investigations

Skills & Experience:

• Good verbal and nonverbal communication skills
• Accuracy and attention to detail
• Grasp basic medical terminology
• Teaching / training skills
• Customer care skills
• Ability to work under pressure
• Ability to work under pressure, prioritising workload
• Punctuality

Why HCA UK?

We're the UK's largest provider of privately funded healthcare and have invested over 500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group you'll have unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.

• 25 days holiday each year (plus bank holidays) with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

If you would like to join HCA Healthcare UK as a Receptionist and be part of an organisation shaping a healthier tomorrow, we invite you to apply. Our application process is quick and easy, completing a 2-minute questionnaire and a portal access where you can upload your cv and track your application progress.

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