Receptionist - RockReef & PierZip Bournemouth, England
Job description
Job Description
Receptionist (RockReef and PierZip)
Reception experience is preferred but not essential.
Zero Hour Contract – Variable working hours available. Must be available evenings, weekends and holidays.
Salary - Variable depending on age.
Pension contribution subject to auto-enrolment requirements.
About the Job
At RockReef we’re all about fun, adventure and awesome customer service!
We’re looking for hard working, reliable & friendly staff who are willing to go the extra mile for a great customer experience.
As a receptionist you will be a first port of call for our customers, providing a warm and friendly welcome.
Main duties and responsibilities
· Answering enquiries via phone calls and email
· Greeting of guests in a pleasant and welcoming manner
· Giving advice on products
· Taking bookings face to face, or over the telephone
· Receiving payments
· Performing basic clerical duties and administration tasks as needed
· Cash handling and Till reconciliation
Customer Service
· Ensure a high standard of customer service
· To do everything within reason to minimise customer complaints and maximise customer enjoyment
Other
· To assist with marketing as required
· To read and comply with the company staff handbook
Person Specification
· Good command of the English language
· Sound IT skills (Word processing, Emails, Till use)
· Work well with children
· Weekend availability
· Organisational skills
· Ability to work under pressure at busy times and deal with difficult customers
· Strong written and oral communication skills
Work remotely
- No
Job Types: Full-time, Part-time, Zero hours contract
Salary: £7.50-£10.42 per hour
Benefits:
- Discounted or free food
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Supplemental pay types:
- Performance bonus
Application question(s):
- Are you available for work during the weekends, half terms and holidays?
Work Location: In person
