Receptionist, Part-time (3 days) Birmingham, England
Rothschild & Co
Full Time
Birmingham, England
24404 GBP ANNUAL Today
Job description
About Us
As one of the world's largest independent financial advisory groups, we know that it takes a distinct perspective to make a meaningful difference to our clients’ business and wealth.
As one of the world's largest independent financial advisory groups, we know that it takes a distinct perspective to make a meaningful difference to our clients’ business and wealth.
Rothschild & Co is a global and family-controlled group. We provide M&A, strategy and financing advice, as well as investment and wealth management solutions to large institutions, families, individuals and governments, worldwide.
Having been at the centre of the world's financial markets for more than 200 years we can rely on an unrivalled global network of more than 3,800 talented employees and a track-record of outstanding execution with 60 offices around the world.
Our integrated global network of trusted professionals and decision makers around the world provide in-depth market intelligence, meaning we can be closer to current issues than any other global financial institution in our core markets.
It is this scale, local knowledge and intellectual capital that allow us to provide a distinct perspective and effective long-term solutions for our partners.
Job Summary
As receptionist you are responsible for maintaining the high standards that Rothschild and their clients expect. These duties include general reception management, some facilities co-ordination and GA / WM support. You will need to have a positive, professional, and proactive attitude with the ability to work efficiently on your own but also as part of the team whilst maintaining attention to detail in all aspects of your job role.
Reception
- Communicate and deal with clients and other parties on a daily basis by phone, email and face-to-face
- Greet all guests in a professional and courteous manner. Where appropriate recognise and remember key or long-term client contacts
- Prepare the meeting rooms including refreshments, lunches and ensure all required equipment is available and set up as necessary. This may include presentation equipment and video conference calls
- Ensure all areas of the office are presentable and kept to a high standard throughout the day
- Answer switchboard, with some calls coming in for the two other regional offices. Record accurate messages and forward accordingly
- Organise security passes for all new joiners. Liaise with I.T. to ensure that all correct access rights have been given and assist with their induction
- Monitor and order all Rothschild stationery, paper, binding materials, photocopying supplies, general stationery, and kitchen items. Ensure that all stock levels are maintained and ordered in adequate time
- Deal with all incoming and outgoing post, including organising couriers when required. Issue all received mail to the correct individuals
Facilities
- Build a working relationship and liaise with contractors to ensure the needs of the office are dealt with promptly. Using knowledge of not only our premises but that of the entire shared building to assist and guide
- Assist I.T when needed. This can include photocopier problems, raising tickets with the IT helpdesk, issues with mobile phones and video conference equipment
- Ensure that the security of the office is maintained at all times. This includes being aware of and reporting any faults, the issuing of security passes and alarm tokens to staff
- Liaise with both in-house and external security providers, planning ahead to foresee any potential issues or threats
GA Support
- Offer support to all GA teams when requested. Assist with printing, binding when required both here and in London
- Assist with the accurate updating of new contacts details and amending current ones.
- Assist with scanning and filing of sensitive documents
- Assist with meeting room diary management for the team
- Book taxis and couriers as required
- Assist with the organising of team events
- Organise and order all the new Rothschild branding stationery and business cards.
- Complete office inductions for new joiners
- Have a high-level understanding of the functions performed by GA and current mandates so as to appropriately deal with clients and support bankers
WM Support
- Offer support to WM team when requested. Assist with printing, binding when required both here and in London
- Assist with meeting room diary management for the team
- Book taxis and couriers as required
