Job description
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
PEOPLE TEAM
We're a global and collaborative team with the mission to create a "Happy People Revolution", by building a world-class company and inspiring Farfetchers to live our values and grow with us. We foster our consciously inclusive culture by empowering individuality and building a diverse brand people dream to be a part of.
LONDON
Our office is located in Old Street, London's tech hub. With an open-plan space, ideal for collaborative working, an outdoor terrace for a team lunch, or a dedicated studio for a yoga class.
**THE ROLE **
We are looking for a friendly, approachable and driven Receptionist & Office Assistant to join our team. You will act as the first point of contact and will be responsible for creating a comfortable, welcoming environment for our team and visitors alike.
Your positive approach when you greet staff will ensure a bright start to their day and you will help the wider team in ensuring the office remains reflective of the FARFETCH brand. You will need to have a clear understanding of our company values and represent them through your work on a daily basis. This will be a challenging and varied role so we’re looking for a super pro-active and energetic candidate.
WHAT YOU’LL DO
- Meet and greet guests, ensuring you are providing a welcoming FARFETCH experience and offering drinks
- Monitor and manage stock levels, from stationery to refreshments to ensure our Farfetchers have everything they need throughout the day
- Be responsible for setting up breakfast every morning and for replenishing refreshments & snacks throughout the day
- Collect, sort, and help distribute posts and manage store returns where necessary
- Arrange couriers and manage deliveries
- Work with the wider Office Operations team to ensure the appearance of the office is aligned with expectations. Pay particular attention to meeting rooms and communal areas ensuring all staff and guests receive a world-class experience
- Provide general support to the Office Services department (ie. liaising with subcontractors and helping with ad hoc events)
- Act as Fire warden (training will be provided)
WHO YOU ARE
- You have previous receptionist experience in a fast-paced environment
- Highly organised and have a professional approach
- A clear and confident communicator who can liaise across all levels of seniority
- A keen eye for detail and strong organisational skills
- A passion for providing a world-class experience to both internal and external customers
- Able to use initiative and find creative solutions to any challenges
- You have experience in a customer-facing role
- You are proficient in Microsoft Office
- You have an energetic and enthusiastic approach to work
REWARDS & BENEFITS
- FARFETCH Equity plan and annual discretionary bonus
- Flexible benefits - Private Medical Insurance, Dental Insurance, Gym Memberships, Pension scheme and more
- Critical Illness Insurance and Life Assurance
EQUAL OPPORTUNITIES STATEMENT
- Farfetch is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.