Receptionist/Helpdesk Imaging Stoke-on-Trent, England
Job description
An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic and efficient individual to join the team as an Imaging Helpdesk/Receptionist on 26 hours permanent contract.
This post offers an excellent opportunity for individuals wishing to gain exposure to a wide range of administration tasks along with customer service skills.
You will support the Imaging services- comprising of X-Ray, CT, MRI , Nuclear Medicine and Ultrasound.
This role is team based and also involves working independently.
We are looking for individuals who have excellent communication skills, hardworking, flexible and have experience of working within a team.
This is a fast paced environment where multi-tasking and attention to detail are essential. Telephone / ICT skills are essential. You will be required to work on a rota which includes a variety of shifts including weekdays and weekends. Flexibility, reliability and commitment is essential.
Welcome patients into the Imaging Department and attend them on the Imaging Computerised system. The patients attending could be for X-Ray, CT, MRI and Ultrasound.
The Receptionist will have administration duties and tasks too complete on a daily basis using a PC to include emails, some knowledge of Microsoft office (WORD).
The Receptionist is responsible for keeping the Reception area clean and tidy.
Liaise with all Modality Team Leaders and staff in the Imaging Department.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
