Receptionist Huddersfield, England
Job description
The Company
YCC is based in Kirklees delivering services across West and South Yorkshire. Our vision is one where children, young people, families and older people achieve their full potential in life. Our work is delivered through 4 themes of activity - Education and Training; Early Intervention and Prevention; Specialist Family Services and Social Enterprise activities.
We aim to ‘Improve lives and Inspire change’ and, through our four strands of work, drive equality of opportunity and social justice forward – empowering individuals to make positive life choices and be the best they can be.
Vacancy
We are looking for an experienced receptionist at Brian Jackson House, New North Parade, Huddersfield. The hours of work are 15 per week; Monday to Friday 10am to 1pm
Salary
£8502.00 gross for 15 hours £19,838 FTE. £10.90 gross per hour
Purpose of the job
- To provide a high standard of service to all visitors, tenants and staff at Brian Jackson House
- To act as first point of contact for all visitors and manage any issues as they arise
- To support various projects as required.
- To support the Service Coordinator and Building Service Manager in all aspects
Main activities
Customer Service
- To maintain front of house services at Brian Jackson House, for staff, tenants and visitors.
- To maintain telephone services for the building and manage emails, post and deliveries
- To attend to visitor enquiries and direct to relevant department, or signpost to relevant service
Administration
- To manage and administer room bookings, maintain, and update information electronically & in hard copy and produce documents as required
- To maintain a standard of service of room hire, equipment resources, setting up rooms, cleaning and catering
- To administer cash & card payments
- To maintain the building maintenance check sheet records
Health & Safety
- To report accidents / incidents within the building to the Buildings Manager and contact relevant contractors as required
- To work safely at all times within the building, in accordance with Health & Safety legislation and YCC policies. Acting as fire warden & completing Health & Safety checks as required
- Ensuring all COSH information is correct and up to date
- Carry out weekly fire alarm testing
Knowledge, training and experience required
- Previous experience in a busy office/ reception environment.
- Ability to manage a large workload and be able to prioritise effectively
- Excellent general administration and clerical skills
- Confident using Microsoft office packages
Key personal characteristics
- Strong verbal and written communication skills
- Highly organised with the ability to prioritise multiple tasks and meet deadlines
- Self-motivated with the ability to work with minimal supervision
- High degree of honesty, integrity and confidentiality
- High level of accuracy with a strong attention to detail
- Enthusiastic approach to resolve problems and assist visitors and colleagues
- Possess an aptitude for dealing with difficult or demanding people or situations
- Be understanding, welcoming and approachable
Job Types: Part-time, Permanent
Part-time hours: 15 per week
Salary: £8,502.00 per year
Benefits:
- Canteen
- Casual dress
- Company events
- Wellness programme
Schedule:
- Monday to Friday
Experience:
- receptionist: 1 year (preferred)
- clerical: 1 year (preferred)
Work Location: One location
Application deadline: 10/03/2023
