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Receptionist Huddersfield, England

Yorkshire Childrens Centre

Full Time Huddersfield, England 8502 GBP ANNUAL Today

Job description

The Company

YCC is based in Kirklees delivering services across West and South Yorkshire. Our vision is one where children, young people, families and older people achieve their full potential in life. Our work is delivered through 4 themes of activity - Education and Training; Early Intervention and Prevention; Specialist Family Services and Social Enterprise activities.

We aim to ‘Improve lives and Inspire change’ and, through our four strands of work, drive equality of opportunity and social justice forward – empowering individuals to make positive life choices and be the best they can be.

Vacancy

We are looking for an experienced receptionist at Brian Jackson House, New North Parade, Huddersfield. The hours of work are 15 per week; Monday to Friday 10am to 1pm

Salary

£8502.00 gross for 15 hours £19,838 FTE. £10.90 gross per hour

Purpose of the job

To provide a high standard of service to all visitors, tenants and staff at Brian Jackson House
To act as first point of contact for all visitors and manage any issues as they arise
To support various projects as required.
To support the Service Coordinator and Building Service Manager in all aspects

Main activities

Customer Service

To maintain front of house services at Brian Jackson House, for staff, tenants and visitors.
To maintain telephone services for the building and manage emails, post and deliveries
To attend to visitor enquiries and direct to relevant department, or signpost to relevant service

Administration

To manage and administer room bookings, maintain, and update information electronically & in hard copy and produce documents as required
To maintain a standard of service of room hire, equipment resources, setting up rooms, cleaning and catering
To administer cash & card payments
To maintain the building maintenance check sheet records

Health & Safety

To report accidents / incidents within the building to the Buildings Manager and contact relevant contractors as required
To work safely at all times within the building, in accordance with Health & Safety legislation and YCC policies. Acting as fire warden & completing Health & Safety checks as required
Ensuring all COSH information is correct and up to date
Carry out weekly fire alarm testing

Knowledge, training and experience required

Previous experience in a busy office/ reception environment.
Ability to manage a large workload and be able to prioritise effectively
Excellent general administration and clerical skills
Confident using Microsoft office packages

Key personal characteristics

Strong verbal and written communication skills
Highly organised with the ability to prioritise multiple tasks and meet deadlines
Self-motivated with the ability to work with minimal supervision
High degree of honesty, integrity and confidentiality
High level of accuracy with a strong attention to detail
Enthusiastic approach to resolve problems and assist visitors and colleagues
Possess an aptitude for dealing with difficult or demanding people or situations
Be understanding, welcoming and approachable

Job Types: Part-time, Permanent
Part-time hours: 15 per week

Salary: £8,502.00 per year

Benefits: