receptionist London, England
Job description
An exciting opportunity has arisen for an experienced Receptionist to join House Manager Michael Stokes and our Front of House team at Wiltons on Jermyn Street, Green Park.
Why join the Wiltons team?
- Offering approx. £13.40 to £15.40 per hour or £31,400 to £36,000 per annum plus yearly bonus
- Flexible shifts, part time / full time / casual hours - Approx. 45 hours a week for full time hours
- The restaurant is closed on Saturday lunches, Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
- 28 days holidays (inc. bank holidays) + additional days given for years of service
- Training & development opportunities including company funded courses
- Career progression planning with platform ‘Flow Hospitality’
- Growth opportunities in both restaurants within the company
- To celebrate you passing probation you will be offered a Complimentary meal for 2
- 50% discount in each restaurant within the group (Franco’s and Wiltons)
- Company sickness pay
- Company pension scheme
- Uniforms provided and laundered
- Delicious meals whilst on duty
- Recommend a friend Scheme
- Cycle to Work Scheme
- Employee of the month and the year rewards
- Annual staff party
Who are we?
Since Wiltons was established in 1742, it has consistently enjoyed a reputation as the epitome of fine British dining in London. Located on Jermyn Street between Green Park and Piccadilly, Wiltons is a family-owned restaurant that has a sister venue, Franco’s also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London.
Wiltons combines a modern philosophy on service with all that is traditionally British to create the perfect dining experience. The atmosphere is perfectly matched with the immaculately prepared wild fish, shellfish, and game in season and meat dishes sourced from the finest farms.
The restaurant compromises of a bar area, a main dining room divided in 3 sections and a Private Dining room named the Jimmy Mark’s Room that can also be used as additional seating for the restaurant. Wiltons is open for lunch and dinner from Monday to Friday and dinner on Saturdays. For more information, please visit our website www.wiltons.co.uk
What can you bring to the team?
- Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service
- Welcoming and escorting guests to their tables
- Answering phone calls, making & cancelling reservations
- Assisting with the daily a la carte menu and event menus by liaising with Head Chef and Events Assistant
- Responding to email requests and enquiries
- Build relationships with the local Hotel concierges & regular guests
- Fluent in written and spoken English
- Exceptional customer service skills and telephone manner
- Excellent communicator and organisational skills
- Able to work under pressure
- Real pride & passion for what you do, with the ability to build long term relationships with our regular guests
- Having previously worked with Sevenrooms, OpenTable, Quandoo, The Fork
- Motivation, commitment, success orientated with a ‘can do’ attitude
- Enthusiasm, drive & desire to learn
- Knowledge of Point of Sale software Squirrel would be beneficial
Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.
Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.
