Receptionist Greenford, England
Job description
About us
Urban Housing Ltd is a small business in Greenford. We are professional, agile, social, and our goal is to manage properties from landlords and to use our excellent customer service skills to improve our outreach and expand our company..
Our work environment includes:
- Modern office setting
We are looking for a Receptionist to join our team and provide exceptional customer service to our clients. The successful candidate will be responsible for answering incoming calls, managing customer inquiries, scheduling appointments, and providing general administrative support. The ideal candidate will have excellent communication skills, be highly organized, and have the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office.
- Answer, screen and forward incoming phone calls.
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort and distribute daily mail/deliveries.
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges etc).
- Update appointment calendars and schedule meetings/appointments.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Job Types: Full-time, Part-time
Part-time hours: 16 per week
Benefits:
- Free parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Greenford: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 2 years (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person