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Job description

We are looking to recruit an experienced Receptionist to come and join our Outpatients service here at the National Hospital for Neurology and Neurosurgery.

We are looking for candidates who are able to use their initiative, be proactive and contribute to improving current working practices.

• The post holder will operate from one of our 5 very busy reception areas
• You will be required to demonstrate sensitivity, an awareness of patients’ needs and a commitment to improving the patient experience.
• As the first point of contact for patients using the service you will be responsible for greeting, arranging appointments, dealing with general enquires
• You will provide clinic administrative support for consultants, junior doctor’s Allied Health Professional & nursing teams to ensure resources and services are delivered on time.
• The post holder will be expected to maintain the Trust core values and ensure a high standard to the services and patient care are met and sustained at all times.

The successful candidate will possess:

• Excellent communication, organisational & IT skills
• The ability to cope well under pressure and multi-task
• The competence to manage their own work load
• The ability to work independently and most importantly work efficiently and accurately.

The ability to work as part of a friendly motivated multidisciplinary team

For informal enquiries please contact Sharon Griffiths, Assistant General Manager on 020 34483173 or Outpatients Team Leader Naeem Dawood on 020 34483248