Find More Than 10K+
United Kingdom Jobs

Job description

Banca di Roma

Italian Restaurant & Bar

Job Title:Head Receptionist /Event Manager

Location:Banca di Roma ,31 Royal Exchange Square , Glasgow G1 3AJ

Type : Full Time / Part Time

Package: Based on experience plusTronc /Tips

Are you an experienced Reception Manager? Do you are passionate about providing an exceptional guest experience?

Banca di Romais looking for Reception Manager who will deliver a seamless guest experience from the second a guest steps through the door to join the Reception team for this astonishing new opening.

What’s on offer for you?

• Banca di Roma offers an excellent working environment in one of the most stunning parts of Scotland.
• Training and development opportunities with related courses.
• The successful candidates will be joining a business with a strong family philosophy and a highly experienced team driving for the highest standards of food and service.
• An excellent package based on experience available for an exceptional candidate.
• Staff Meal
• Staff room with coffee area and entertainment facilities.
• Pension scheme.
• Staff Discount
• Booked your Birthday off guarantee
• Employee of the month rewards
• Uniforms and internal laundry service

The Ideal Reception Manager has to:

• Inspire and develop the reception team and act as a role model to all new employees, by showing positive approach to team spirit through excellent team support and positive communication.
• Ensure the cycle of service is adopted and practiced at all times.
• Ensure that a proper development plan for every team member is in place to promote and maintain career grow.
• Coach, mentor and delegate the receptionist/hostess to build the team.
• Visit hotel concierges and maintain a strong relationship with each and liaise with business development to ensure there’s no overlap with the concierges.
• Be able to work in a fast pace restaurant and work under pressure managing challenging situation.
• Anticipate guest’s needs and provide a personalised, crafted experience.
• Attend all incoming calls in a professional and polite manner, constantly striving to provide guest satisfaction.
• Have experience with OpenTable booking system
• Have hospitality experience
• Maintain a perfect grooming standard in the correct uniform every day.

IMPORTANT

• Ensuring you and the team maintain our high standards of food & environmental hygiene and follow the rules of health and safety.
• Maintaining our daily high standards with great consistency whilst enhancing the dining experience for our guests.
• Proof of eligibility to work in UK.

Job Types: Full-time, Permanent

Benefits:

• Discounted or free food
• Employee discount
• Store discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• using OpenTable: 1 year (required)
• Hospitality: 1 year (required)

Work Location: In person