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Job description

Our corporate client is seeking a Front of House Operative to provide a professional and efficient service of all front desk functions, combined with servicing of the meeting room suite and staff welfare facilities.

Job description:

Switchboard/voicemail/messages

• Operating switchboard and voicemail - taking and delivering messages. Issuing telephone messages and internal memos/information via Microsoft Teams Chat
• Liaising with Digital Services department to report any switchboard faults and maintenance requirements.

Meeting and greeting clients / visitors

• Greeting and booking in of all clients/visitors to the office. Issuing visitor badges and assisting visitors with any requests, information etc.
• Ensuring that prior knowledge of expected visitors’ names has been received and making advanced bookings for visitor parking space/s where required.
• Directing visitors to the meeting rooms or arranging for them to be collected / escorted as appropriate.
• Issuing data protection documentation to temporary staff and contractors. Scanning and filing of completed, signed and dated data protection forms.

Meeting rooms

• Assisting the Front of House Team Leader with the coordination of meeting room bookings via a booking system.
• Providing assistance to and/or cover for the Front of House Team Leader and Assistant in all aspects of all meeting room services etc. e.g. timely setting up and clearance of meeting rooms (including lunches and refreshments).

Taxi bookings

• Ordering taxis. Maintaining accurate records of all bookings. Ensuring timely arrival of taxis and advising passengers of arrival.

Presentation of reception area

• Ensuring that reception desk and visitors’ areas are always well presented, clean and tidy.
• Reporting any maintenance requirements identified for the reception area to Facilities.

General clerical tasks

• Issuing notification reminders to the assigned "Buddies" of new joiners.
• Providing general clerical assistance when required to other Administration team members, e.g. occasional assistance/cover for processing of outgoing mail etc.

Requirements

• Front office experience essential
• Switchboard experience and a confident telephone manner
• IT skills - Microsoft Outlook & Teams and basic Excel (training available)

If you do not hear from a Consultant within 1 week of your application, then unfortunately, on this occasion, you have been unsuccessful.

Job Types: Full-time, Permanent

Salary: £25,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: FHLP01

About Tulip Recruitment

Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Private
Website: www.tuliprecruitment.co.uk