Receptionist London, England
Job description
Job Description: Receptionist
We are a small team in a boutique aesthetics clinic on the Knightsbridge/Chelsea border, 0.3 miles from Harrods, part time ideally.
The clinic is newly refurbished and a new location for us. We already have an established presence mainly performing cosmetic injectables, skin tightening treatments, thread lifts, laser, weight management services, body contouring and BHRT.
- Answer and direct phone calls using a multi-line phone system
- Greet and assist visitors in a professional and friendly manner
- Manage the reception area, ensuring it is clean and organized
- Receive and distribute mail and packages
- Schedule appointments and maintain calendars
- Assist with administrative tasks such as filing, data entry, and photocopying
- Provide general information to callers and visitors
- Liaise with Clinicians and other team members to ensure every patient has a smooth journey
- Taking payments
- Cross-selling patients to subscription packages where appropriate
- Ensuring individual and environmental hygiene standards are upheld
- Tracking referral sources and assigning reward points to referring patient
- Stock control for reception and refreshment area
Qualifications:
- Excellent verbal and written communication skills
- Proficient in using phone systems and other office equipment
- Strong organizational skills with the ability to multitask
- Attention to detail and accuracy in handling information
- Ability to maintain confidentiality and handle sensitive information with discretion
- Professional appearance and demeanor
- Previous experience as a receptionist or in a similar role is preferred
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Attitude is more important than previous experience. Please submit a telephone screening at the time of application so we can properly consider your application.
Benefits include subsidised treatments for staff.
Job Types: Full-time, Part-time
Part-time hours: 20 per week
Salary: £26,000.00-£30,000.00 per year
Benefits:
- Employee discount
Schedule:
- 10 hour shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
