Receptionist Edinburgh, Scotland
Job description
Receptionist
Full-time, Edinburgh
Welcome to a very different kind of law firm. One that recognises its success is down to its people. Where you can be yourself. Be inspired by your talented work colleagues. Where you’ll feel part of a dynamic team. Where, right from the start, you will be trusted with responsibility. This is what a rewarding career looks like at Thorntons.
What to expect
At Thorntons we build meaningful relationships. From the moment anyone picks up the phone or walks through our doors, we are there to support them with our expert legal advice. Our front-of-house team are the first point of contact and we pride ourselves on our warmth, professionalism and excellent client service.
- Welcoming clients, colleagues and visitors to the office
- Managing meeting room bookings
- Answering and transferring phone calls
- Preparing meeting and training rooms; managing refreshments where necessary
- Helping to maintain workplace security by issues security passes and maintaining visitor logs
- Maintaining the front of house area
- Where required, processing payments through our online payment system
- Other general administrative duties, including sorting mail, as required
What we’re looking for
We’re looking for someone with the following skills, experience and qualities:
- Friendly and helpful
- Keen to provide an excellent client experience
- A positive attitude
- Empathy and emotional intelligence
- Dependable and reliable
- Great customer service skills
- Good communication skills
- Good telephone skills
- Good IT skills
- Organised, with the ability to prioritise and multi-task when required
- Previous cash handling experience will be an advantage but is not essential
- Candidates must be willing to do first aid training and be an office fire warden
Hours
- Monday – Friday, 8.30am – 5pm, 37.5 hours per week
Doing What’s Right
A great working environment is the first thing you’ll notice. One where you’ll be inspired and supported by your colleagues. Where we’ll help you achieve what you want from your career. Where you can have both flexibility and connection with our supportive culture. Where you are valued. Where your voice is heard and you can make a difference through our employee network groups.
As your employer
Our benefits package goes well beyond competitive remuneration and we recognise and reward the hard work and effort you put in - learn more at rewarding you
For your Health and Wellbeing
Our Healthcare Cash Plan covers things like dental, optical, physiotherapy, chiropody, therapy and health screening needs. Our mental health first aiders and access to a 24-hour counselling line provide support for your mental and emotional wellbeing.
Embracing Diversity and Inclusion
We strongly believe in a diverse and inclusive working environment: one that does not tolerate any form of discrimination at any level. We value a truly diverse workforce: we are all equally different. We celebrate our individuality: from gender, sexual orientation, ethnicity, faith to life experience, we know our differences make us stronger, together.
For our Community
We’re proud to be part of the communities we serve across Scotland, that’s why we actively engage with charities that support them. From our annual Charity Wills campaign to regular fundraising and volunteering opportunities, our colleagues give back to communities with skills and advocacy as well as funds.
Closing date: 12 March 2023
Job Type: Full-time
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Referral programme
Schedule:
- Monday to Friday
Work Location: One location
