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Job description

As the first point of contact for 12 Oaks, the Receptionist plays a crucial role in providing excellent customer service and creating a positive and welcoming atmosphere for clients, visitors, and employees.

• Greet and welcome visitors and clients in a warm and courteous manner.
• Answer and direct phone calls, taking messages as necessary and ensuring accurate and timely delivery.
• Provide information and assistance to callers and visitors, addressing inquiries and directing them to the appropriate person or department.
• Maintain a clean and organized reception area, ensuring it is well-stocked with necessary supplies.
• Manage incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Assist in coordinating travel arrangements and accommodation for staff members, as required.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.
• Perform basic administrative tasks, such as data entry, filing, photocopying, and scanning documents.
• Assist in the coordination and organization of company events or meetings.
• Collaborate with other departments to ensure smooth communication and efficient operations.
• Maintain office security by following procedures and monitoring visitor access.
• Handle general inquiries via email or in-person, providing accurate and helpful information.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Demonstrated reliability and punctuality.
• Ability to work independently as well as collaboratively in a team environment.
• Become familiar and assist with document storage.
• Assist with special projects and other duties as assigned by management.

Job Type: Full-time

Pay: $36,000.00 - $40,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person