receptionist Belfast, Northern Ireland
Job description
Tara Lodge, the No. 1 place to stay in Belfast, is seeking a Part-time Front of House Receptionist (16 hours per week).
If you believe in delivering unique customer experiences and are seeking to join a well-established business where there is a genuine opportunity to influence and support the future development of the company, then this is the ideal role for you. Energetic and self-motivating, suitable candidates for this position will have a passion for excellent customer service.
As a company, we endeavour to provide excellent training to the whole team as we understand that the people we employ are those that make the experience unique for our guests. Experience is not essential as full training will be provided.
Employee Duties:
- Provide a friendly welcome to each guest
- Answer reservation enquiries promptly via email and telephone
- Provide excellent customer service to guests at every interaction
- Provide tourist information for guests and book tours/tickets where possible
- Effective communication with Housekeeping and Kitchen departments to ensure smooth running of daily operations
- Reservation & Sales Ledger Admin
Essential Criteria:
- Good level of secondary education
- Excellent time management and organisational skills
- Good interpersonal and communication skills
- Flexibility for Evening & Weekend work
Shift Pattern:
- 8am - 4pm or 4pm-Midnight
- There is an option for evening only shifts if suited to the candidate's other commitments
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £11.00 per hour
Benefits:
- Company events
- Company pension
- On-site parking
Schedule:
- 8 hour shift
COVID-19 considerations:
Sanitisation stations throughout the building, Regular sanitising of touchpoints and common areas.
Work authorisation:
- United Kingdom (required)
Work Location: In person
