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General Responsibilities:

Provide receptionist and clerical services for the facility. Under the direction of the Business Office Manager implements policies and procedures to ensure optimal functioning.

Specific Duties:

• Develops and maintains office forms and procedures, and assists with administrative tasks.

• Answers central telephone system and directs calls accordingly.

• Welcomes family members, visitors, employees, vendors and residents and answers questions, responds to inquiries and refers when necessary to the appropriate person or department.

• Prepares outgoing mail. Receives and sorts daily mail, deliveries and couriers.

• Maintains security by being alert to residents in the lobby area.

• Participate in monthly educational in-services required for all staff members.

• Distributes and maintains resident funds, vending machine refunds, employee meal tickets.

• Give out employment applications.

• Places orders for departmental forms.

• Prepares resident wrist bands.

• Other duties as requested.