receptionist Teesside County Borough, England
Job description
About The Role
We’re looking for a Receptionist to join our Occupational Health team in Teesside, on a full-time permanent basis.
You will work closely with our Occupational Health administration team, and internal stakeholders to deliver a high-quality administration service, for our clients.
Are you quality orientated, with the desire to deliver an outstanding customer service? If so, we would love to hear from you!
What you will do:
- Respond to email bookings within three working hours, following Company e-mail etiquette and mailbox management guidelines.
- Answer the phone in accordance with our call handling procedures.
- Manage the administration of medical bookings effectively and accurately for all companies.
- Arrange medical appointments accurately in appropriate clinic diaries, ensuring outcomes are communicated effectively.
- Support Client Service Advisors and OH Administration Manager with updates for any client specific documentation as required.
About you:
- Strong knowledge of Microsoft Outlook, Word and Excel.
- Excellent time management skills
- Good problem-solving skills with the ability to prioritise and manage workload effectively.
- Excellent interpersonal and communication skills.
- Quality orientated, ensuring work is accurate to meet the needs of internal and external stakeholders.
- Driven to deliver outstanding customer service.
- Previous experience within an administrative function, with proven customer service experience.
What's in it for you
- 31 days Annual Leave
- Flexi Days
- Flexible Hybrid Working Options
- Pension
- Private Medical Insurance
- Parental Leave (Various)
- Free/Discounted Legal Access
- Life Assurance
- Critical Illness Cover
- Tastecard Membership
- Coffee Club Membership
- Onsite Parking
- Free Flu Vaccine
About Us
Our Occupational Health services here at TAC Healthcare are second to none. Our team is clinically led and always striving to provide excellence. Working across multiple sectors including offshore oil/gas, energy, construction, healthcare and financial services, we offer comprehensive services from Offshore Medics, Topside Support, to Health Surveillance and Mental Health Services.
We have ambitious plans to bring our services and solutions to new settings in 2023, so growth really is central to our story.
