receptionist London, England
Job description
Stepping Stones Clinic is a private mental health clinic for children, young people and their families. We work with children and young people between the ages of 0 – 18, as well as young adults up to 25 years of age. We are a multidisciplinary team of professionals such as child psychiatrists, psychologists, child psychotherapists, family therapists and occupational therapists.
Our mission is to create recovery and restore resilience in all people we work with. We are invested in making a difference. We aspire to unlock the potential in everyone we work with and connect them to their dreams as well as restore bonds with those important to them. We want to see children and young people achieve success in their lives as well as parents feeling empowered. We deliver services that are of the highest quality and safety. Every single person referred to our service is important and unique and we will work in partnership with those who are referred to our service.
We deliver services of the highest quality and we monitor and publish our outcomes both in terms of clinical outcomes as well as quality outcomes such as patient satisfaction and improvement in quality of life following treatment and we publish these findings monthly on our website.
We have a culture of safety and we have a clear governance structure as well as governance, safety and quality policies which are underpinned by a robust system of quality and governance monitoring.
The position will be based at 13 Montmorency Gardens N11 1FG.
Job title:
Medical receptionist. Full time post. Salary scale: Negotiable, depending on years of experience, but in the region of £23,800.
Job summary:
We are looking for a medical receptionist who can join our team. We are a child and family mental health practice and the receptionist will be a key part of our team. If you are interested in joining an exiting team and having a job with a lot of interaction with people as well as a job where you will make a difference and work as part of a team, then this job is for you. The job will involve scheduling and coordinating patient appointments and managing the diary of the clinic as well as office organisation and administration and answering of the phone. We are looking for a person who believes that patients should be treated as people rather than numbers and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look the patients in the eye and provide a personalised service.
Medical receptionist responsibilities and duties:
- Schedule and coordinate patient appointments
- Respond to queries
- Update patient records
- Answer the clinic phone and manage phone calls
- Greet patients upon arrival and sign them in
- Send out necessary forms for patients to complete
- Ensure the waiting room is tidy and the used cups are placed in the dishwasher a couple of times a day
- Ensure patients are feeling welcomed in clinic
- Administrative tasks as may be required from time to time
Medical receptionist qualifications and skills:
- ·A- levels or equivalent
- One year’s experience in medical assisting
- Able to handle a fast paced environment and prioritise tasks accordingly.
- Excellent client service skills
- Familiarity with Microsoft Office
Contact details for more information:
Louraine Rossouw, Practice manager.
Closing date for applications: 17/07/2023
Job Types: Full-time, Permanent
Salary: £22,800.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Application deadline: 17/07/2023
Reference ID: Medical receptionist
Expected start date: 01/09/2023
