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Phone Receptionist

We are looking for Phone Receptionists to manage our call center and direct phone calls to the appropriate department. As a Phone Receptionist, you will be the first point of contact for our company. Our Phone Receptionists will need to be able to handle a large call volume. To be successful as a Phone Receptionist, you should have a pleasant personality, able to work in a fast-paced environment, and be able to multi-task multiple phone calls.

Essential Functions:

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email

Required Skills and Qualifications:

• Minimum 2 years’ experience as a Phone Receptionist, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Schedule:

Monday -Friday

8:00am-4:30pm

Pay: $17.00-$18.00/hour

Benefits:

• Paid Holidays (New Year’s Day, Memorial Day, Labor Day, Thanksgiving and Christmas)
• 75% Medical, Dental, and Vision Benefits Offered- plus Free Term Life Insurance
  • Each year you are employed at Stepp’s your individual medical insurance increases 5%. At 5 years you will have 100% covered individual medical insurance.
• Paid Time Off with accruals starting on day 1 and available at 90 days.
• 401K Match up to 4%
• $1,500 Driver Referral Bonus
• Pay Increases
  

• Career Development
• Accident Insurance
• Cancer and Critical Illness Insurance
• Short Term Disability
• Long Term Disability
• Hospital Confinement Indemnity Insurance

Drug Free Workplace

Background Check Required

Stepp’s Towing and Heavy Transport is an Equal Opportunity Employer.

Military Veterans are Encouraged to Apply.