Job description
We are looking for a friendly, enthusiastic, and approachable Receptionist/ Administrator to join our team at St Agnes Holiday Park.
This role is a vital part of the operation with a range of responsibilities. This is a varied position involving a high level of customer interaction and plays an important part in offering a great Customer experience to all our Guests and Residents.
Duties will include:
Welcoming our holiday park guests
Administrative tasks
Handling payment transactions
Making holiday bookings on our Bespoke software (training will be provided)
Answering incoming phone calls and dealing with Customer enquiries
To maintain Excel spreadsheets and keeping them up to date
Knowledge of Microsoft Dynamics would be an Advantage
Monitoring the Email Inbox, composing Emails and Letters using Microsoft Outlook and Microsoft Word
To be able to communicate effectively with all Departments.
Raise job sheets for works needed on the park.
The ideal candidate will have a passion for customer service, excellent people skills and looking to go the extra mile. Previous experience within a similar setting is desirable but not essential.
Hours are Part Time, 3 days per week – Monday, Friday, and Saturday. To include Bank holidays if falling on a normal working day, a day in Lieu is given. There is potential for this role to be a 4 day week to include a Tuesday.
Job Types: Part Time, Permanent
Salary: To be Confirmed
Benefits: Employee discount, Onsite Parking
Schedule: Day shift – 8:30am – 17:30pm
Reliably commute or plan to relocate before starting work (required)
Work Location: In person
Apply by email with your cv.
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: From £10.42 per hour
Benefits:
- On-site gym
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
Ability to commute/relocate:
- Truro: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Expected start date: 10/06/2023