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We are looking for an Administrator/ Receptionist to join our team onsite in Openshaw, Manchester
Location: Openshaw, Manchester
Salary: Competitive
Purpose of the role:
This role is responsible for supporting the deployment & recovery of all supported devices that the Device Managed Service provides to Greater Manchester Police.
Working on site at the GMP Openshaw Complex, the role will involve close interface with the customer as well as SSS Public Safety colleagues.
The role reports to the Contract Manager, under the direct supervision of the Senior Engineer and will be part of a Managed Service Team supporting the Force.
This role will be ideal for an individual looking to enter the employment market at the start of their career who is looking to gain some work experience in a high-profile organisation.
The successful candidate must pass both Company & GMP security vetting requirements before any employment will commence.
Key Duties & Responsibilities:

• Follow & contribute to the maintenance of procedures & guidance notes for use by SSS Public Safety & GMP, providing support and guidance as appropriate
• Support the Contract Manager in delivery of contracted services as laid out in the DMS contract
• Book deliveries in/out, collect parcels/mail etc and ensure they're passed to relevant team members.
• Assist in Auditing & inventory management of local and deployed assets to ensure stock in and out is correct - use of the asset management tools provided
• Answer customer queries at the reception area and direct customers to the relevant members of the team
• Handle the return of hardware to suppliers for disposal/repair as required in conjunction with colleagues.

Whilst the above responsibilities are an illustration of the core work activities required of this role, there may be additional requirements on either an ad hoc basis, or that become part of the role due to changes in client requirements. Therefore, it is not possible to provide a comprehensive list, but these requirements will be discussed with the successful applicant/employee as and when required.
Our ideal candidate will have/be:

• Proficient in the use of Microsoft platforms including Microsoft Word and Excel
• Able to provide outstanding customer service
• Builds and maintains strong relationships.
• makes a positive impression on others; communicates clearly and fluently; always act professionally.
• be an effective team player; demonstrates team / organisational priorities.
• Excellent communication and influencing skills (written & oral)

Don’t meet all of the above requirements? Please still get in touch as we have a number of opportunities available and always love to hear from candidates interested in joining our organisation!

Why work for us:
We aim to offer an inclusive and great place to work. We are passionate about building diverse teams and celebrating individuality. We love seeing our people grow and develop their careers and in return we reward talent with competitive salaries and great benefits.
When you choose a career with us you also get access to a wide range of excellent, highly competitive benefits such as:

• Career progression
• 23 days holiday (rising to 27) with the opportunity to buy extra leave
• Flexible/Hybrid/Remote working (depending on the role)
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Company contributory pension scheme, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, two weeks paternity pay…and plenty more

About SSS Public Safety
SSS Public Safety (formerly Capita Secure Solutions and Services) is a leading solution provider to the Police, Criminal Justice, Emergency Services and Critical Responder sectors across the world; helping our clients deliver effective public services. Innovation is in our DNA! For over 30 years we have been leading the way in solutions and services for the Emergency Services.
Our vision is to be a leading global provider of secure, integrated, information-based solutions and services to critical/frontline organisations creating better outcomes for our clients and the public they serve.
Find out more at www.sss-publicsafety.com