receptionist Lymington, England
Job description
We are looking for a dental receptionist who is well presented, organised and friendly. We are a family run, mixed dental practice with 5 surgeries. We are looking for someone with the skillset to enhance our patient’s experience. We will offer full training, so dental experience is not essential, but the correct attitude is vital.
Reception duties include dealing with patients both face to face and over the phone, managing appointments and contributing to the overall smooth running of the practice.
Receptionist role and responsibilities
- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Liaising with other dental professionals, referral practices and laboratories
- Accessing sensitive information whilst maintaining patient confidentiality
- Maintaining stock and ordering supplies
Your skills and experience
- Ability to keep calm and professional in a fast paced environment
- The ability to be organise, multitask and be able to work under pressure
- Excellent telephone manner
- Previous administration or reception experience
- Personable, positive and enthusiastic with a great customer focus
- Efficient with Microsoft Word, Excel and Outlook
- Previous knowledge of SOE/Exact computer system would be advantageous.
- Strong communication and organisation skills
Salary and benefits:
- Competitive salary
- Free access to an employee wellbeing programme
- Room for development
- Company events
- Uniform
To be considered for the role the ideal candidate will have front desk reception experience or previous experience of working in a dental practice. A DBS check and references will be required upon commencing employment.
Hours of work are Monday to Friday 8.15am – 5.30pm. Full time and part candidates will be considered.
We offer a very competitive salary based on experience and there is no bar for the right candidate.
Job Types: Full-time, Part-time, Permanent
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Lymington, SO41 9NH: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you looking for Full time or Part time?
Work Location: In person
