receptionist Scottsdale, AZ
Job description
Provide critical review and editing of District documents as well as provide front desk and administrative support.
DUTIES & RESPONSIBILITIES: (These duties are a representative sample; position assignments may vary.)
- Provide backup to answer telecommunication system (e.g. inquiries from parents, community members, other school districts, suppliers, etc.) for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages.
- Assists other administrative staff (e.g. typing, database update, mailings, projects, etc.) for the purpose of supporting them in the completion of their work activities.
- Evaluates situations (e.g. involving other staff, students, parents, the public, etc.) for the purpose of taking appropriate action and/or directing to appropriate personnel for resolution.
- Maintains schedules (e.g. meetings, etc.) for the purpose of coordinating available space.
- Responds to inquiries of staff, the public, parents and/or students for the purpose of providing information and/or direction as may be required.
- Utilize Word processing and/or other software for editing purposes
- Other duties as assigned.
EDUCATION & EXPERIENCE: (positions in this class typically require):
- High School diploma or equivalent.
- Job related experience is required.
LICENSING REQUIREMENTS: (positions in this class typically require):
Licensing Requirements:
- None required.
Knowledge (position requirements at entry):
Knowledge of:
- Customer Service; responding to more complex requests for information from parents, students, staff and/or the general public.
- District policies and procedures.
- Filing systems; maintaining complex and confidential files and information.
- Faxing and making copies.
- Responding to records requests.
- Answering and transferring phone calls.
- Handling difficult customers and issues.
- Receiving, opening, organizing and distributing mail for assigned area of responsibility.
Skills (position requirements at entry):
Skill in:
- Prepare, rewrite and edit copy to improve readability; read, copy or proof to detect and correct errors in spelling, punctuation and grammar.
- Performs and oversees a variety of more difficult clerical duties.
- Organizes and maintains supervisor and/or department calendars, which includes scheduling meetings.
- Ensures equipment is operating properly.
Physical Requirements:
The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
Generally the job requires 90% sitting, 5% walking, and 5% standing. This job is performed in a generally clean and healthy environment.
NOTE:
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
