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receptionist Nottingham, England

Ruddington Manor care centre

Full Time Nottingham, England 21840 - 12.04 GBP HOURLY Today

Job description

Job Advert

New Year, New You, New Career; New Care!

Our stunning care home Ruddington Manor Care Centre is a purpose built care home facility in Wilford, Nottingham. The home is registered to provide care to 66 residents who have a variety of care needs including residential and nursing. Ruddington Manor is rated GOOD in all domains by CQC. We provide the highest standards of safety, comfort and care to residents. We are in a great location and have a very good local reputation. New Care has had a 0 agency usage for over 3 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care all of our staff are paid above national living wage.

We are seeking to appoint a kind, caring and organised Receptionist join our team. To provide an efficient receptionist service ensuring that residents, guests and all visitors to the home are treated courteously and efficiently at all times. We have a 26.25 hours contract available with a excellent hourly rate of £10.50! Shift times are 0900-1700, with alternate weekend working.

Role Responsibilities:

Provision of an inviting and welcoming reception service to visitors, ensuring security is maintained at all times, including the maintenance of the visitors signing in records.
Deal with prospective residents and their families who are enquiring about the home and show prospective residents and their families/carers around the home.

Provide a receptionist service including answering telephone calls, dealing with enquiries and transferring calls to the appropriate department or person.
To provide support to the Home Administrator as and when required.

Skills and experience required:

A welcoming and approachable attitude is essential.
A well organised approach, maintaining a tidy environment and a helpful attitude are essential.
The ability to build positive relationships with residents, relatives, staff and other visitors to the home is essential.
Good time management skills are essential.
Ability to work as part of a team to make sure the administration and receptionist department runs smoothly is essential.

The Benefits

Opportunities to progress through our career paths into more senior and management roles

Bank holiday and overtime enhancements
5.6 weeks annual leave per annum
Paid DBS
Uniform provided
Paid training

Refer a friend referral scheme
Excellent induction programme for new starters
A rewarding career with lots of opportunities to progress within the company
Ongoing support and training for nationally recognised qualifications
A competitive rate of pay

Cycle to work scheme
Wellbeing programmes
Recognition awards – employee of the month and golden tickets
Ongoing career development
Travel plan – walk or ride a bike and get a free meal that day

Christmas Bonuses
Pension scheme
HASTEE - access to your money as you earn (pay advance)

About New Care

The care philosophy of New Care aims to ensure all residents maintain the highest level of independence and achieve their full potential whatever that may be – physical, intellectual, emotional or social. We believe this philosophy can be achieved by providing professional, person- centred care, nurturing each resident individually exploring and understanding their needs. The health, well-being and happiness of our residents is always our number one priority.

New Care, as part of the McGoff group have been designing, building and operating care homes for over 10 years. Each New Care home is purpose built and expertly designed with the needs of our residents in mind. Internally the design is luxurious yet comfortable and practical.

The company ethos ‘To celebrate the wonder of people’ relates to all those who are part of the New Care family, residents, their family and friends, staff members and professional visitors. Ultimately we want residents to live their lives to the fullest and to be proud of their home and feel happy to invite their family and friends to visit.

This position is subject to a DBS check

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