receptionist Loughborough, England
Job description
We are looking for a Receptionist to join our Dental Practice team. This is an excellent opportunity to start a new career with Rodericks Dental Partners with opportunities to learn new skills and develop into a long and successful career with the group.
We welcome applications from individuals with previous experience in a customer service or Front of House/Receptionist role.
About the Company
Rodericks Dental Partners is a dental group with over 200 practices across England and Wales. Providing excellent NHS and private dental care to thousands of patients every week. Our practices are all fully CQC/HIW compliant which underpins the high standard we set ourselves and our teams.
The Candidate
As a Dental Receptionist, you will be and a great communicator that really cares about providing excellent care to our patients in the practice or by telephone.
The Role
- Promoting a professional image and being knowledgeable about the services the practice provides.
- Providing patients of the practice with a warm welcome and making them feel at ease.
- Answering the telephone in a friendly, helpful and courteous manner.
- Making all the necessary patient checks in accordance with practice policy.
- Scheduling appointments, through email or by telephone.
- Completing patient recalls and appointment reminder calls.
- Offering oral healthcare products to patients giving advice where necessary in accordance with practice policy and with recommendations from clinical staff.
Your Experience
Being organised with a high level of customer service and professionalism, you will have all the attributes required to provide a high-quality service to our patients and understand the support your team needs. In addition, you will be:
- Excellent telephone manner
- Confident clear communicator who is able to offer choice, and discuss the treatments provided at the practice include pricing
- Previous administration experience using IT
- Previous Receptionist or customer service experience
- Highly motivated, friendly, flexible, reliable and organised.
Benefits
- Competitive salary based on experience
- Access to our Staff Rewards Portal, providing you with discounts and deals from over 900 top High Street Retailers.
- Practice team-working environment
- Ongoing training and development
- Excellent opportunities for career progression.
If you want to join the company that cares about you and cares about your career, apply today.
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