receptionist Philadelphia, PA
Job description
Job Description:
The Rittenhouse Women's Wellness Center, www.RWWC.com is looking a Call Center Receptionist. Responsibilities listed below. Balanced schedule; higher earnings; educated and professional patient base; extremely professional and pleasant work environment.
Reports To: Practice Director
Location: Philadelphia, PA (Rittenhouse Square)
Description of Medical Practice: Growing, 10 year old women's primary care and gynecology practice with a beautiful office located in the prestigious Rittenhouse Square area of Philadelphia. Practice environment is characterized by a high commitment to exceptional patient care, spending appropriate time to get to know your patients, EMR system, a patient base of professional women (over 85% have college degrees or higher and are employed; 10% are current college or graduate students). Our staff includes registered dieticians, PhD. Psychologists, Nurse Practitioners and Aestheticians. Our other staff includes medical assistants, front desk receptionists and a marketing/communications director. Our employees pride themselves in improvement and efficiency, and office harmony.
Requirements: Minimum 1 year experience as Medical Receptionist;
Responsibilities:
· Scheduling of all patient/clients appointments;
· Verifying insurance;
· Develop and maintain superior levels of patient/client satisfaction through the continuous process of high quality service;
· Act as liaison between physician and all other professionals in the wellness center - Resolves patient problems quickly, efficiently, and courteously;
· Maintained effective communication with all staff;
· Collection of co-pays and other payments;
· Operate multi-line phone system;
· Daily cash reporting;
· Maintain filing systems;
· Assist practice manager as directed;
· Maintains patient confidence as set forth by HIPAA and protects organization reputation by keeping information confidential; enforcing legal requirements;
Job Type: Full-time
Pay: From $15.50 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Medical office: 1 year (Required)
Work Location: In person