Receptionist Glasgow, Scotland
Job description
Receptionist/Guest Service Assistant at Ibis Styles Glasgow Central - 137 bedrooms with Tinderbox coffee shop with funky music theme hotel/bar/restaurant
Hiya! It’s us, the Managers at Ibis Styles Glasgow Central!
Did you know we are number 5 on Trip Advisor in Glasgow and recently secured the number 1 spot within the Ibis Styles platform for 2022! We are pure chuffed. So to stay at the top, we need the best of the best, you know the special ones. Are you up for the challenge?
Are you an outgoing, enthusiastic person with a love for customer service? Have you worked in a hotel environment before and thrived? Do you go above and beyond to make guests smile?
**Experience is not essential however work in a similar environment would be preferred.**
If this sounds up your street then click on the apply button, add your CV and answer a couple of questions and we will be in touch
Interviews will be held as soon as possible. We want you to be comfortable so ditch the suit and heels and show us the real you. Let us show you what it will be like to be part of the ibis Styles crew!
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 8 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A RECEPTIONIST AT IBIS STYLES GLASGOW CENTRAL
What you'll be doing...
Reporting to the Reception Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at ibis Styles Glasgow Central. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food Beverage Assistant and Housekeeping - no shift is the same!
Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service!
WHAT WE NEED FROM YOU
We hire mostly on personality potential but here are a few of our requirements...
To succeed in the role of Guest Service Assistant you will need the following qualities and skills.
- Outstanding communication skills
- Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up!
- A can-do attitude
- Computer literate with a professional telephone voice
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [email protected].
#LifeatRBH
