receptionist Coventry, England
Job description
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the office calendar
- Collect and update patient information, including insurance details
- File and maintain patient records in an organized manner
- Assist with billing and payment processing using QuickBooks or similar software
- Provide excellent customer support by addressing inquiries and resolving issues promptly
- Coordinate with medical staff to ensure smooth patient flow and efficient office operations
- Perform general clerical duties such as photocopying, faxing, and scanning documents
- Act as a personal assistant to the office manager or healthcare provider as needed
Skills:
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficiency in using office equipment such as computers, printers, and scanners
- Familiarity with medical terminology and procedures (for medical receptionist roles)
- Knowledge of dental office operations (for dental receptionist roles)
- Ability to multitask and prioritize tasks effectively
Please note that specific requirements may vary depending on the type of receptionist role (medical or dental) or the nature of the office.
Job Types: Part-time, Permanent
Part-time hours: 24 per week
Salary: From £10.42 per hour
Benefits:
- Company pension
- On-site parking
Schedule:
- Holidays
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Coventry: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
