Job description
PURE Spa & Beauty
PURE Spa & Beauty’s philosophy is simple — to combine essential spa and beauty treatments for time-starved individuals. Awarded ‘Employer of the Year’ in 2019 by the Professional Beauty Awards, PURE Spa and Beauty pride themselves in offering luxury spa therapies and beauty treatments in one convenient place.
The Senior Front of House Receptionist Role
- Effectively manage the front of house (FOH)/reception area, maximising sales and bookings, acting as key point of contact for all clients, handling enquiries, client welcome and goodbye, phone calls and emails.
- Ensure high standards of accuracy of client booking and diary management Ensure clients are advised correctly on the treatments available and suitability Deliver the highest level of client service and care at all times and embrace the brand image and desired work culture within the Spa.
- Ensure that brand guidelines and company standards are met and exceeded in the FOH.
Benefits for our Senior Front of House Receptionist:
- Competitive hourly rate
- Regular bonus schemes
- 29 days holiday per year (pro rata)
- Free treatment every month
- Free use of Spa Facilities/ Gym Membership at applicable locations
- VIP discounts for family & friends
- Get your birthday off after 1 year of service
- Staff pension enrolment
- Extra holidays for 5/10 years of service
- Referral program
- Product and Treatment Discounts
We would love if our Senior Front of House Receptionist has:
- Front of house/retail experience
- Effective written and verbal communication
- Knowledge/experience in beauty therapy
- A desire to develop the role function
Apply today and join our PURE Spa & Beauty team!
Job Type: Full-time
Salary: From £10.50 per hour
Benefits:
- Company pension
- Employee discount
- Gym membership
- Referral programme
Schedule:
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Glasgow, G53: reliably commute or plan to relocate before starting work (required)
Experience:
- reception: 1 year (required)
Work Location: In person