receptionist Pontypool, Wales
Job description
Are you an experienced GP Receptionist / Care Navigater looking for your next challenge?
The Mount Surgery is a patient focused practice. We believe that
the clinician-patient partnership and trust is the cornerstone for an effective and
proactive patient experience.
We advocate best practice through the latest accepted research, innovation and
technology and pride ourselves on being accessible and approachable.
Quality care is at the heart of what we do and is tailored to each individual with our
most vulnerable patients protected by our robust systems and policies.
We aspire to be the best primary care team through an ethos of continuous learning
for all of our staff.
We believe in delivering safe, effective care.
We are looking for a talented individual to join our practice in The Mount to cover both Reception and administrative tasks.
A typical day in this role would include:
- Receiving and triaging patient calls
- Booking in appointments for patients
- Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Manage all enquires in an effective manner
- Action all incoming emails
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records using the photocopier machine.
- Input data into the patient’s healthcare records as necessary
- Manage all administrative queries as necessary
- Carry out system searches as requested
- Support all clinical staff with general administrative tasks as requested
Previous experience in Primary Care (GP) is essential along with resilience and a 'can do' attitude. The successful candidate must be flexible to cover additional hours as required by the needs of the surgery and be happy to work between 7:45 and 18:30 on a rota basis.
We are offering between £10.42 and the hours will be up to 35 per week.
We are specifically looking for cover on Monday, Wednesday, Thursday and Friday. Additional hours will be available to cover for annual leave etc. Also, you would be required to work Saturdays when we run Flu clinics - again on a rota basis.
Job Types: Part-time, Permanent
Part-time hours: 30 per week
Salary: £10.42 per hour
Benefits:
- Company pension
- Store discount
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Pontypool: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Be able to work between 7:45 and 18:30
Experience:
- GP Receptionist: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 24/07/2023
Expected start date: 31/07/2023
