Receptionist Waltham Cross, England
Primary Care Careers
Full Time
Waltham Cross, England
10.56 - 12.04 GBP Today
Job description
About the Role
Stanhope Surgery is seeking a Receptionist to strengthen the team at this busy practice.
In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.
The main responsibilities of the role include:
- Greeting and directing all patients
- Making appointments
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Dealing with requests for information, and managing problems and complaints
- Advising patients of practice procedures
- Registering new patients
- Answering the telephone, promptly.
About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community.We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:
- Previous medical or healthcare receptionist experience is desirable;
- Excellent communication skills, with a clear and polite telephone manner;
- Able to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confident to work as part of a team and be able to think on your feet, independently;
- Strong IT and administration skills.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
About Us
Stanhope Surgery is CQC-rated good, with excellent QOF achievements.
We are a training Practice hosting GP VTS Registrars, Cambridge University medical students and Physician Associate students from the University of Hertfordshire.
We are located close to London on the M25 , with good public national transport links.
- You can also benefit from
- NHS Pension Scheme
- The NHS Pension Scheme is a defined benefits scheme
- Life insurance
- Family benefits including an adult dependents pension and children’s pension
- employer contribution
- Annual Leave: minimum 20 days plus bank holidays days FTE
You are welcome to browse adverts on our website for inspiration: www.stanhopesurgery.nhs.uk
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Primary Care Careers
essexprimarycarewww.nhs.uk
Colchester, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
