receptionist

receptionist Malden, MA

Ports, Customs and Free Zone
Full Time Malden, MA 19.85 - 18 USD HOURLY Today
Job description

MRC Office and client support, including answering telephone, greeting clients, letter writing, and other office tasks as assigned.

*End date is subject to change based on hiring of FT staff*

Opens new referrals in MRCIS assigned to caseload. May be responsible for sending out initial referral packet. (Referral process my change after July) Send Initial Wait list letters to new referrals. May be responsible for updating excel data sheets. Must have 1-2 years of experience with data entry using Excel. May administratively close cases in MRCIS. Transfers cases to assigned counselors on release dates. Takes calls when client is interested in services and forwards case to appropriate person at MRC. (Process will change in near future).

May be asked to participate in Area Office staff meetings conducted by Area Director (Administrator V).

Provides clerical support to counselors, answers telephones and greets clients.

Process case closures, checks for closure dates on MRCIS, records closures on worksheets for monthly reporting, organizes case files and makes of closure folder and files case closures into closed case file cabinets.

Skill

Required / Desired

Amount

of Experience

Microsoft Suite (excel, word, etc) Focus on data entry in Excel

Required

2

Years

Customer Service experience - strong phone and in person communication

Required

2

Years

Possesses strong skills with learning new systems (specifically MRC's database)

Required

2

Years

Prior experience in an office environment.

Required

Job Types: Full-time, Contract

Salary: $18.00 - $19.85 per hour

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Malden, MA 02148: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 9907353784

receptionist
Ports, Customs and Free Zone

www.trakhees.ae
Dubai, United Arab Emirates
Unknown / Non-Applicable
51 to 200 Employees
Government
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