Receptionist Birmingham, England
Job description
Is customer service everything to you?
We have the perfect opportunity to join one of our largest teams based with a world-renowned Banking Client in Birmingham, as a Welcome Host.
The new Welcome Host will join the team on a full-time basis and will largely be involved with the meet and greet of customers, as well as meeting room management.
Shifts:40 hours per week, Monday – Friday with rotating shifts between 7am-6pm
To join the team, you will be an efficient and organized team player with strong communication skills. A customer-focused approach is imperative for this role, so the successful candidate will have some experience in delivering a top end level of customer services within a high-pressure environment.
What’s in it for you?
- Competitive holiday allowance.
- Pension.
- Life insurance.
- Enhanced annual leave.
- Recommend a Friend Bonus Scheme.
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Award winning Training Academy that provides excellent training and development opportunities for our people.
- Eyecare scheme
Who is Portico?
Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working and other ‘soft’ services.
Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the support of our operational teams.
Why Portico?
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.
Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.
Job Types: Full-time, Permanent
Salary: £25,755.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: 1334P
