Receptionist Banbury, England
Job description
Salary: £26K
Location: Adderbury, Banbury Business Park, OX17
Contract Type: Permanent
Hours: Monday - Friday, 40 hours per week
Reporting to: Facilities Manager
Essential: Flexibility to cover holidays/annual leave if required
Purpose of the role
To greet and direct all visitors and customers of our Client, maintain the security of the site and support the site facilities manager in delivering facilities services.
Main responsibilities:
- Welcome and greet all visitors and customers
- Handle and direct incoming calls
- Handle incoming and outgoing post
- Deal with enquiries that arise
- Arrange any transport requirements
- Handle the Fire Phone and support the FM/FEL as per the Fire Emergency procedure
- Maintain security by controlling access and following company procedures
- Order stationary and maintain stock levels
- Create and issue identification cards
- Support facilities admin requests
- Support room booking requests
- Booking all external visitors to site through Inventry.
- Using FM software to book in contractors for PPM ( Pre-Planned Maintenance) service visits.
- Booking in contractors for reactive works (call-outs, breakdowns).
- Ensuring contractors compliance.
- Recording & archiving all statutory compliance reports.
- Recording PPM works (service records) on FM software & Dematic shared drives.
- Recording/archiving contractors competencies, RAMS etc
- Organising/archiving waste records.
Knowledge and experience required:
- Proven reception and administration experience
- Exceptional written and verbal communication skills
- Professional and friendly manner
- Competent in Microsoft packages
- Experience in customer focused environment
- Very good interpersonal skills, pleasant and approachable manner
Competencies
Functional competencies:
- Ability to Learn
- Communication Written & Verbal
- Team player
- Customer focus
Core Competencies:
- Initiative
- Communication
- Team player
- Situational sensitivity
- Customer focus
- Organised
- Flexible approach to working hours
- Networker
Technical Competencies:
- Competent in MS packages
Please note: This job description is not exhaustive. You should be aware that you will be required to perform duties other than those for which you are primarily employed. This job description may be changed at any time by the company in line with requirements, any such changes will be discussed with the jobholder.
