Receptionist Eagle, England
Job description
Receptionist/Administrator - up to £22,000
Company Description
Our Media is part of the Immediate Media group, named one of the Best Places to Work in the UK 2022 by recruitment website Glassdoor. We place huge importance on the wellbeing, support and development of our people, and we are hugely proud of our friendly and open culture.
We aim to provide an environment where all our people feel they belong, can take risks and have a purpose.
Whether you join us in Content, Sales, Account Management, Ad Operations, Production, Subscriptions, Marketing or one of our central teams, you will be joining a company where everyone is passionate about what we do.
You’ll see creativity and collaboration in action every day, as well as a commitment to transparency that ensures everyone knows how we are progressing. And we like to have a fun along the way, with a range of social and reward & recognition opportunities taking place throughout the year.
Position
We are looking for an administrator to support our team in our photo studio, known as The Shed!
The administrator will be responsible for:
- Welcoming staff and visitors
- Ensuring security procedures are adhered to at all times
- Keep the Reception area clean and tidy
- Reporting of health and safety and/or maintenance issues to the Facilities team
- Manage courier bookings/collections/deliveries
- Assisting workshop and photography studio managers with admin tasks, courier and prop deliveries
- Weekly fire alarm test
- Weekly water temperature checks
- Monthly emergency light test
You may also be required to attend the main office at Eagle House to help with the following tasks where staff cover is required:
- Sorting and distributing incoming and internal mail.
- Preparing outgoing post for collection by Royal Mail.
- Covering the role of Receptionist when required, during lunch breaks and periods of annual leave and sickness.
- Administrative duties such as reserving and maintaining meeting rooms, booking of hotel rooms, trains, taxis, and hire cars, assisting Facilities with in-house events.
Requirements
- Previous Reception, call centre, or customer services experience
- Experience of managing travel bookings would be an advantage
- Professional telephone manner and a friendly and welcoming personality
- Excellent communication and problem-solving skills
- Proactive approach to tasks
- A degree of resilience is required when managing tricky telephone calls
Other information
We respect and value differences. We believe that when people from different backgrounds and with different perspectives work together, we can create the most value for our people, readers, customers, and society. If you are excited about this role but your experience doesn't align perfectly with everything listed in the job description, we encourage you to apply anyway, as you may still be a good fit for this or other roles.
We’re striving to create a more diverse and inclusive environment and to ensure our content is representative of all our audiences. We have established five internal D&I network groups to help our people feel supported and included, and to provide an open environment for people to network, mentor and exchange ideas, solutions, and experiences. If there is anything we can do to make our recruitment process more accessible for you, please do let us know.
Company benefits include
- Pension contribution matched to 5%
- Season ticket loan
- 25 days annual leave plus bank holidays, plus Christmas closure, plus your birthday off
- Option to buy/sell up to 5 days holiday a year
- Social committee, regular in-house learning events
- 4x life assurance
Our values
We strongly believe that work is not just about what we achieve, but how we achieve it. We want our people to thrive and develop, and we want to effect positive change in the world.
We have an ambitious and robust sustainability strategy, which includes a zero-to-waste, renewable-energy-fuelled office at Eagle House, the complete removal of single-use plastics from our supply chain, and a roadmap to be fully carbon neutral by 2030.
To put that spirit at the heart of our business, we recently co-created a set of values with input from everyone here. Our values are:
· Be kind
· Always curious
· Be the best we can be
Apply today to take the next step in your career with Our Media.
Job Types: Full-time, Permanent
Salary: Up to £22,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Flexitime
- Referral programme
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Application question(s):
- What are your salary expectations?
Work Location: One location
