Receptionist London, England
Job description
An exciting opportunity has arisen to join the Nobu Family. We are seeking an exceptional Receptionist to join our team at Nobu Hotel London Shoreditch.
We are looking for a self-motivated, proactive and passionate individual to join our Front Office team who thrives on working in a fast-paced environment and is ready for a challenge.
As part of our team, you will…
have the opportunity to shape and deliver authentic Nobu hospitality to all of our guests. We are firm believers that the highest level of service comes from genuine interaction, therefore we hold the concept of Kokoro close to our hearts. You will be responsible for wowing our guests with exceptional service and making them feel at home.
ABOUT YOU
As the first and last point of contact for all of our guests, you will have the opportunity to shape and deliver authentic Nobu hospitality to all of our guests. We are firm believers that the highest level of service comes from genuine interaction, therefore we hold the concept of Kokoro close to our hearts. You may be asked to perform a wide range of duties; therefore, the role will be very versatile and may be best suited for high-energy individuals who can think outside the box.
THE ROLE
- You work well in a close-knit team environment that values the importance of supporting each other.
- Meticulous attention to detail and organisation.
- Keeping up to date with internal events, restaurant information, and hotel product knowledge.
- Strive to meet departmental goals and lift up those around you to succeed as a team.
- Deliver authentic and personalised care to our guests, straight from your heart.
- Shine with confidence
- Closely follow the departmental procedures to ensure standards are followed with consistency. We would still love for you to add your own twist to what you do.
- Assist guests with arrival/departure as well as any other aspects of the guest journey.
- Never miss a moment to ‘wow’ our guests with your creativity, passion, and care.
- Work in synergy with other departments across the hotel – we’re stronger together.
- Handle/relay any guest feedback and do not be afraid to be empowered as a problem-solver.
If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today!
All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.
ABOUT NOBU SHOREDITCH
We have many exciting opportunities at Nobu Hotels’ first European hotel, Nobu Hotel Shoreditch.
Unique to London, Nobu Hotel Shoreditch offers a blend of Shoreditch’s creative energy with Nobu’s ethos of simple luxury.
As an established brand, we can offer growth and development, alongside the opportunity to travel.
Nobu Hotel Shoreditch is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality 2023’ organisation.
If you are passionate about hospitality and want to work with an award-winning hotel then we want to hear from you!
At Nobu Hotel London Shoreditch, we celebrate diversity and are committed to building an inclusive working environment for everyone.
BENEFITS OF JOINING OUR TEAM
- £1000 Recommend a Friend Scheme
- Guaranteed Annual Retention Bonus every year
- LifeWorks – employee assistance programme and local discounts
- Wagestream
- Opportunities to progress within our hotel and the wider Nobu family
- 28 days holiday (inclusive of bank holidays) increasing with length of service up to 33 days a year
- Training and development opportunities
- Overnight Guest Experience including dining
- Wellness initiatives
- Discounted wellness treatments
- Season Ticket Loan
- Year-round social events and committees to join
- Reward and recognition schemes
- Dry cleaning of work attire
- Discounts on all food and beverage
- Discounted overnight stays across Nobu properties Worldwide
- Cycle to Work Scheme
