Job description
What We Are Looking For
We are looking for an enthusiastic and energetic Receptionist to join the team and help our business continue to grow through the smooth running of our ship.
About Our Values (How We Work)
Netmatters is dedicated to the welfare and development of all our team members. We want everyone to enjoy a good work-life balance and we go above and beyond to ensure this happens. Health and well-being are a high priority for us.
The team is at the core of our “Values” and we strive to deliver a positive end-to-end experience for all including clients and suppliers.
As an ambitious company, we are continuing to grow to bring both challenges and opportunities keeping things interesting.
Being a conscientious company, we take our responsibilities to the wider community very seriously. We contribute to charities and organize fun-sponsored events so all team members can get involved. After years of work, we have achieved carbon neutrality and are now working to take this further.
We're an accredited Living Wage Employer because we believe a hard day's work deserves a fair day's pay.
What You Should Bring:
- Diligence.
- Confidence.
- An organisational mindset.
- Consistency.
- A welcoming and personable personality.
- A keen eye for detail.
- Flexibility to handle day-to-day tasks.
- Good computer skills.
- Ability to achieve results.
- A Full Drivers Licence.
Extra Skills That Would Be Great:
- Resourceful.
- Able to work on own initiative.
- Autonomy.
- Commercial Awareness.
- Able to understand and recognise the greater good of the company.
- Experience working in an administrative role.
Some Specifics of the Role:
The role will be working within the Administration team to provide front-of-house services within a reception-based role. This role will be between the hours of 8am - 5pm and an onsite role Monday - Friday. You will be required to deliver high-quality reception and ad-hoc services in line with the company's objectives and values.
Tasks will include the following:
- Reception duties; greeting clients, staff, other professionals and suppliers.
- Making drinks for clients and meeting attendees.
- Telephone answering.
- Task creation.
- Receiving deliveries.
- Providing administrative assistance to the business.
- Mailbox management.
- Document management.
- Assisting the department to manage the departmental KPIs.
- Assisting where needed with debt management.
- Maintaining a tidy company site, for both employees and attending clients.
- Cleaning duties as required to facilitate the daily running of the business.
- Watering our plants.
- Coordinating building maintenance and organising required servicing.
- Maintaining facilities and coordinating improvements/changes across sites.
- Maintaining supplies of office supplies/groceries.
- Assisting to Coordinate Building Projects.
- Booking Training events for staff members.
- Taking company cars to be serviced/cleaned etc.
- Supporting company goals and enforcing standards within the team.
- Anything else that is required by the Department / Business to facilitate maintaining our Company objectives and Values.