receptionist South Shields, England
Job description
We are looking for a ambitious receptionist to join our friendly long established practice.
We are a mixed dental practice carrying out daily smile make overs as well as general NHS dentistry.
Must be able to work as part of our amazing team.
The practice has recently been refurbished to a high standard.
Experience of working in a dental practice preferred but not essential.
Ideal Candidate will be computer literate, keep calm under pressure and have a pleasant and polite telephone manner.
Full Time Hours : Monday - Friday 37.5
Duties will include:
Operate the practice software SFD
Answering the telephone and deal with patient enquiries in an efficient, positive and friendly manner
Receive patients and visitors in a prompt, friendly professional manner
Notify clinicians of patients arrival
Schedule patient appointments
Operate the practice recall system
Collect and record patient payments and pursue any debts in accordance with the practice payment policy
Liaise with dental laboratories recording lab work in and out of the practice
Deal with patient feedback in an appropriate manner and feed back to the practice manager about patient comments and complaints
Manage the appointment book effectively to ensure targets are met
Keep reception clean, tidy and welcoming
Engage conversation with patients to ensure they feel at ease
Follow all policies in line with CQC requirements
Act confidentially
Ensure the environment is safe
Job Types: Full-time
Salary: £10.00 per hour
Job Type: Full-time
Salary: £10.00-£11.00 per hour
Benefits:
- Free parking
- On-site parking
Supplemental pay types:
- Performance bonus
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
