Receptionist Stoke-on-Trent, England
Job description
Receptionist
Stoke-on-Trent, Staffordshire
Part -Time, Monday to Friday 22.5 hours per week, between the hours of 12.30pm and 5.00pm
Salary: £Competitive
NVSL is the UK’s leading veterinary wholesaler.
Our business provides a next day supply and distribution service through our nationwide network of distribution depots, serving an average of 2750 customers every day.
This is a Part-time opportunity for you to join our Reception Team.
What you will be doing
· Greet and sign in persons entering the establishment in a courteous and professional manner, determining the nature and purpose of their visit and direct/escort them to specific destinations.
· Answer incoming calls in a timely manner, providing excellence telephone rapport and manners.
· Prepare for the day/week ahead by effectively observing the schedule for planned visitors.
· Assist with supportive tasks such as arranging/booking rooms for meetings.
· Collection and enveloping of customer invoices ready for posting.
· Manage the reception coffee machine stock, including placing replenishment orders.
· Receive, sort, and distribute incoming post across the business.
· Organise the outgoing post for the business to a collection ready level.
· Arrange and maintain reception office supplies, placing orders when required.
Working for us
· Competitive rates of pay
· 29 days paid holiday (including bank holidays) pro rata
· Minimum 10% Staff discounts
· Life assurance benefit
· Cycle to work Scheme
· Free on-site parking and Wi-Fi
· A 24/7 confidential employee assistance programme – offering a range of support services to help you to resolve difficulties in your home-life
· Savings related Share option plan
· Eye-sight vouchers
· Company pension scheme
Who we are looking for
· Reliable and Excellence Time Management.
· IT literate including proficiency in Microsoft Word and Excel.
· Effective oral and written communication skills.
· Well-mannered and professional in all interactions including excellence telephone skills.
· Honest and trustworthy with a fully engaged manner.
· Be able to work independently and as part of a team.
· Flexible approach to working hours.
· Ability to prioritise conflicting workloads at peak times without it affecting performance.
· Ability to remain calm under pressure and find solutions to problems.
· Ability to manage sensitive and critical customer information.
Successful applicants will be required to disclose any unspent criminal convictions to the Company. A DBS check will be carried out in compliance with Home Office guidelines. Applicants should be aware that with in line with our Drugs and Alcohol policy random tests are carried out.
NVSL is committed to equality of opportunity and this underpins our employment and recruitment procedures. We use objective, job-related criteria when making appointment decisions and our selection criteria is based on skills, experience, qualifications and an ability to do the job.
Due to the large number of applications we receive, we regret that we will not contact candidates that have not been selected for interview. If you have not heard from us within 2 weeks, you should assume that you have not been successful on this occasion.
By continuing with your application for employment you are confirming you agree with our Privacy Notice.
Job Types: Part-time, Permanent
Part-time hours: 22.5 per week
Salary: £10.53 per hour
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Profit sharing
- Referral programme
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Work Location: In person
