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We are seeking a full-time Receptionist to join our friendly dental practice in Station Road, St Ives.

The practice is a seven-surgery practice that has vast amounts of support and opportunity to grow.

{my}dentist offers a competitive Receptionist package, where you will benefit from:

• Industry-leading training and development; full induction and face-to-face customer service skills programmeProgression opportunities ranging from Dental Nursing or Practice Management
• Up to 25 days annual leave, plus bank holidays, with length of service
• Employee Assistance Programme, with confidential access to telephone support and counselling
• Healthcare cash plan and access to remote GP service
• Gym, restaurant and store discounts
• Long service recognition scheme

Receptionist Role and Responsibilities:

You will act as the first point of contact for our patients, delivering outstanding levels of customer service. Your role will include:

• Supporting patient choice and providing information about products and services
• Conducting system reviews to identify and action issues e.g. missed appointments
• Using the appointment booking system and managing diaries
• Money management, including transmitting electronic claims daily
• Updating and protecting patient information,

Our Ideal Candidate:

• Excellent interpersonal skills, including a professional telephone manner
• Able to build strong relationships with colleagues and customers
• Ability to use IT and operate computer-based systems
• Strong organisational skills; caring and compassionate

With around 600 modern practices across the UK, each with its own, experienced, and well-established practice team, our receptionists play a crucial part in our patients’ journey.

Apply now to join us.